Key ResponsibilitiesGuest Handling Warmly welcome guests upon arrival and provide efficient check in and check out services. Assist guests with information about hotel facilities, services, and local attractions. Handle guest requests and concerns promptly and professionally. Manage guest feedback, resolve…
Key ResponsibilitiesGuest Services Greet guests warmly upon arrival and ensure a smooth check in/check out process. Provide information about rooms, rates, hotel facilities, services, and local attractions. Handle guest requests promptly and professionally. Manage guest complaints, resolve issues, or escalate…
Key Responsibilities Room Cleaning Clean, sanitize, and prepare guest rooms as per hotel standards and SOPs. Make beds, change linens, replenish amenities, and ensure all room equipment is functional. Conduct deep cleaning and special cleaning projects when assigned. Public Area…
Key Responsibilities Cleaning & Hygiene Wash and sanitize all pots, pans, trays, utensils, and kitchen tools. Use appropriate cleaning chemicals and follow hygiene guidelines. Ensure all washed items are dried and stored properly in designated areas. Maintain cleanliness of the…
Key Responsibilities: Supervise front desk activities, including guest arrivals, departures, and room assignments. Ensure efficient handling of guest requests, inquiries, and complaints. Support and train front office associates in guest service standards and operational procedures. Coordinate with housekeeping and other…
Key Responsibilities: Assist the CDP in preparing and cooking authentic Chinese dishes including noodles, fried rice, dim sum, soups, and stir fried items. Ensure all food preparation meets the restaurant’s quality standards. Maintain proper mise en place for the Chinese…
Key Responsibilities: Prepare and cook South Indian dishes (e.g., dosa, idli, vada, sambar, chutney, etc.). Assist in mise en place for the South Indian section. Maintain cleanliness and hygiene in the work area. Follow food safety, HACCP, and hygiene standards.…
Key Responsibilities: Assist the CDP in preparing and cooking traditional South Indian dishes such as dosa, idli, vada, sambar, chutney, and regional curries. Ensure that all dishes meet the restaurant’s quality, taste, and presentation standards. Maintain mise en place and…
Key Responsibilities: Supervise and manage the Chinese section, ensuring consistent food quality and presentation. Prepare and cook a variety of Chinese dishes including noodles, fried rice, dim sum, stir fries, soups, and sauces. Ensure dishes are prepared according to standard…
Key Responsibilities: Supervise and manage the South Indian section in daily kitchen operations. Prepare and cook authentic South Indian dishes such as dosa, idli, vada, sambar, chutneys, curries, and regional specialties. Ensure food quality, taste, and presentation meet resort standards.…
Key Responsibilities: Welcome guests warmly and ensure smooth check in and check out processes. Handle guest inquiries, feedback, and complaints professionally and promptly. Coordinate with housekeeping, F&B, and other departments to fulfill guest requests. Maintain guest history and preferences to…
Key Responsibilities: Oversee daily operations of restaurants, bars, banquets, and in room dining. Ensure consistent delivery of excellent guest service. Supervise and guide service staff during shifts. Handle guest feedback and resolve service related issues promptly. Coordinate with the kitchen…
Key Responsibilities: Prepare and cook Chinese dishes such as fried rice, noodles, dim sum, stir fries, soups, and sauces. Assist in mise en place and maintain proper stock levels. Follow standard recipes and presentation guidelines. Ensure consistency in flavor, portion,…
Key Responsibilities: Manage and supervise the daily restaurant operations to ensure smooth functioning. Maintain high levels of guest satisfaction through excellent service and attention to detail. Lead, train, and motivate the F&B service team to achieve performance goals. Coordinate with…
Key Responsibilities: Assist in managing restaurant operations efficiently to ensure high guest satisfaction. Supervise, train, and motivate service staff to maintain service standards. Handle guest inquiries, feedback, and complaints professionally. Coordinate with the kitchen and other departments for smooth service…
Key Responsibilities: Greet and welcome guests warmly upon arrival and assist with check in and orientation. Maintain a strong presence in the lobby and public areas to interact with guests and anticipate their needs. Ensure VIP and repeat guests receive…
Key Responsibilities: Supervise and support the Front Office team in day to day operations including check in, check out, reservations, and guest inquiries. Ensure that all front desk procedures and service standards are followed consistently. Handle guest complaints and special…
Key Responsibilities: Prepare and cook high quality dishes within the assigned kitchen section (e.g., Indian, Continental, Tandoor, Bakery, or Garde Manger). Ensure all food preparation and presentation meet the resort’s standards and guest expectations. Supervise and guide Commis and other…
Key Responsibilities: Greet guests warmly and escort them to their tables, ensuring a welcoming atmosphere. Present menus, explain specials, and take accurate food and beverage orders. Serve food and beverages in accordance with service standards and sequence of service. Ensure…
Key Responsibilities: Supervise and coordinate the activities of maintenance technicians, electricians, plumbers, and other technical staff. Plan and implement preventive maintenance schedules for all equipment and facilities. Inspect property areas regularly (guest rooms, public areas, back of house, and outdoor…
Key Responsibilities: Perform regular preventive maintenance and routine inspections on all air conditioning, refrigeration, and ventilation systems. Diagnose malfunctioning systems, identify root causes, and carry out repairs efficiently. Install, maintain, and troubleshoot split units, package units, chillers, cold rooms, and…
Key Responsibilities: Assist the F & B Manager in managing all aspects of restaurant operations, including staff supervision, guest service, and shift management. Ensure the highest standards of food and beverage service are consistently maintained. Supervise daily restaurant activities including…
Key Responsibilities: Wash, rinse, and sanitize all pots, pans, and kitchen utensils using proper cleaning methods. Maintain cleanliness and organization in the pot washing area at all times. Ensure proper use and maintenance of cleaning chemicals and equipment. Follow safety…
Key Responsibilities: Supervise and coordinate daily activities of the Front Office team, including Reception, Guest Relations, Bell Desk, and Reservations. Ensure smooth guest check in and check out experiences with attention to detail and personalized service. Handle guest complaints, requests,…
Key Responsibilities: Assist in planning, organizing, and supervising all restaurant operations. Ensure high levels of customer satisfaction through excellent service and quality control. Monitor guest feedback and handle complaints promptly and professionally. Supervise, train, and motivate restaurant staff to maintain…
Key Responsibilities: Welcome guests warmly and assist them with check in, check out, and inquiries. Provide accurate information about hotel facilities, services, and local attractions. Handle guest requests, feedback, and complaints professionally and promptly. Coordinate with other departments to ensure…
Key Responsibilities: Welcome and assist guests in a friendly and professional manner. Present menus, explain specials, and take accurate food & beverage orders. Serve food and beverages promptly while ensuring service standards are met. Set up and clear tables, buffets,…
Key Responsibilities: Welcome and seat guests in a courteous manner. Present menus, take food & beverage orders accurately, and serve promptly. Ensure tables are properly set, clean, and well maintained. Coordinate with kitchen and bar staff for smooth and timely…
Key Responsibilities: Greet and assist guests courteously. Take food & beverage orders accurately and serve promptly. Ensure tables and service areas are clean, tidy, and well presented. Coordinate with kitchen and bar staff for smooth service. Handle guest queries and…
Key Responsibilities Greet guests warmly and assist them with seating arrangements. Present menus, explain daily specials, and take accurate food and beverage orders. Serve food and beverages efficiently, ensuring timely delivery. Maintain cleanliness and organization of service areas, tables, and…
Key Responsibilities: Welcome guests warmly and escort them to their tables. Present menus, explain specials, and assist guests with food & beverage choices. Take orders accurately and ensure timely service of food and drinks. Set up, clear, and maintain tables…
Key Responsibilities: Prepare and cook food items as per recipes and menu standards. Assist senior chefs in food preparation and service. Ensure proper portioning, plating, and presentation of dishes. Maintain cleanliness, hygiene, and safety in the kitchen at all times.…
Key Responsibilities: Supervise day to day operations of assigned F&B outlet(s). Ensure guests receive prompt, professional, and courteous service. Monitor staff performance and provide guidance/training where required. Handle guest feedback and resolve complaints effectively. Coordinate with kitchen and bar for…
Key Responsibilities: Greet and welcome guests warmly upon arrival. Assist guests with check in/check out and escort them when required. Provide personalized services and handle VIP/long stay/repeat guest needs. Manage guest feedback, resolve complaints promptly, and escalate when needed. Coordinate…
Key Responsibilities: Prepare and cook daily meals for staff as per the approved menu. Ensure meals are nutritious, balanced, and prepared on time. Maintain hygiene and cleanliness in the kitchen and staff dining area. Monitor food supplies, storage, and stock…
Key Responsibilities: Welcome and assist guests with check in and check out procedures. Manage reservations, cancellations, and room assignments efficiently. Provide information about hotel services, facilities, and local attractions. Answer phone calls and handle guest inquiries promptly. Coordinate with housekeeping…
Key Responsibilities: Greet guests warmly on arrival and ensure a smooth check in/check out process. Handle reservations, cancellations, and room allocations efficiently. Answer phone calls and respond to guest inquiries promptly and professionally. Assist guests with information about hotel facilities,…
Key Responsibilities: Prepare and cook authentic South Indian dishes (idli, dosa, vada, sambar, rasam, avial, poriyal, chutneys, biryani, curries, etc.). Supervise Commis and other junior staff in the South Indian section. Ensure consistent quality, portioning, and presentation of all dishes.…
Key Responsibilities: Assist in the preparation and cooking of Chinese dishes (stir fries, noodles, rice, dim sum, soups, sauces, etc.).Follow recipes, portion controls, and presentation standards as directed by senior chefs. Ensure mise en place (chopping, cutting, marination, sauce preparation,…
Key Responsibilities: Prepare and cook a variety of Chinese dishes (fried rice, noodles, soups, dumplings, stir fries, sauces, etc.). Follow recipes and presentation standards to maintain consistency. Assist in mise en place: chopping, cutting, marinating, and sauce preparation. Maintain cleanliness…
Key Responsibilities: Prepare and cook traditional South Indian dishes (idli, dosa, vada, sambar, rasam, curries, chutneys, biryani, etc.) to set recipes and standards. Supervise Commis chefs and guide them in mise en place, cooking, and plating. Ensure consistency in taste,…
Key Responsibilities Cleaning & Maintenance Clean, mop, sweep, vacuum, and dust all assigned public areas such as lobbies, corridors, restrooms, restaurants, banquet halls, elevators, staircases, and outdoor areas. Maintain cleanliness of staff areas, offices, and service corridors as per standards.…
Key Responsibilities Guest Rooms & Public Areas Clean and reset occupied/vacant rooms as per sequence of service (dusting, bed making, bathroom, replenishments, vacuum/mopping). Replace amenity set ups; check minibar/snack inventory if applicable and record consumption. Report maintenance issues (A/C, plumbing,…
Key Responsibilities Guest Service & Floor Control Conduct pre shift briefings; allocate stations and side duties. Greet, seat, and engage guests; handle special requests, allergies, and complaints with quick recovery. Ensure accurate order taking, course sequencing, and timely service; coordinate…
Key Responsibilities Guest Service Greet, seat and present menus as per service sequence; introduce self and specials. Anticipate guest needs; check back within 3 minutes of service; handle complaints courteously and escalate when needed. Maintain product knowledge of menu items,…
Position Title: Guest Service Associate Department: Front office Reporting To: Front Office Supervisor / Front Office Manager Location: Fragrant Nature Resort Paravur Job Purpose Deliver warm, efficient, and accurate front desk services—check in/out, reservations, guest queries, cashiering—ensuring high guest satisfaction…
Key Responsibilities Greet, seat, present menu, suggest specials; take orders accurately and relay to kitchen/bar. Serve food & beverages per brand sequence check back; clear and reset. Handle in room dining: order taking, tray setup, delivery, clearance. Manage buffet assistance:…
Job Title: Steward – Food & Beverage Service Department: Food & Beverage Service Reports To: Captain / F&B Manager Location: Fragrant Nature Paravur, Kollam Job Summary: The Steward – F&B Service is responsible for providing exceptional guest service in the…