Key Responsibilities Guest Rooms & Public Areas Clean and reset occupied/vacant rooms as per sequence of service (dusting, bed making, bathroom, replenishments, vacuum/mopping). Replace amenity set ups; check minibar/snack inventory if applicable and record consumption. Report maintenance issues (A/C, plumbing,…
Key Responsibilities Guest Service & Floor Control Conduct pre shift briefings; allocate stations and side duties. Greet, seat, and engage guests; handle special requests, allergies, and complaints with quick recovery. Ensure accurate order taking, course sequencing, and timely service; coordinate…
Key Responsibilities Guest Service Greet, seat and present menus as per service sequence; introduce self and specials. Anticipate guest needs; check back within 3 minutes of service; handle complaints courteously and escalate when needed. Maintain product knowledge of menu items,…
Position Title: Guest Service Associate Department: Front office Reporting To: Front Office Supervisor / Front Office Manager Location: Fragrant Nature Resort Paravur Job Purpose Deliver warm, efficient, and accurate front desk services—check in/out, reservations, guest queries, cashiering—ensuring high guest satisfaction…
Key Responsibilities Greet, seat, present menu, suggest specials; take orders accurately and relay to kitchen/bar. Serve food & beverages per brand sequence check back; clear and reset. Handle in room dining: order taking, tray setup, delivery, clearance. Manage buffet assistance:…
Job Title: Steward – Food & Beverage Service Department: Food & Beverage Service Reports To: Captain / F&B Manager Location: Fragrant Nature Paravur, Kollam Job Summary: The Steward – F&B Service is responsible for providing exceptional guest service in the…
Job Title: Chef de Partie (CDP) – Chinese Cuisine Location: Fragrant Nature Kollam Reports To: Sous Chef / Executive Chef Job Summary: The Chef de Partie – Chinese is responsible for overseeing the Chinese kitchen section and ensuring the consistent…
Job Title: Chef de Partie (CDP) Multi Cuisine Job Location: Fragrant Nature Kollam Reports To: Sous Chef, Executive Chef Job Summary: The Chef de Partie (CDP) Multi Cuisine is responsible for managing a particular section of the kitchen, ensuring the…
Job Title: Commi 1st (Chinese Cuisine) Job Location: Fragrant Nature Kollam Reports To: Chef de Partie, Sous Chef, Executive Chef Job Summary: The Commi 1st (Chinese) is responsible for preparing and cooking advanced Chinese dishes, overseeing food preparation, ensuring quality…
Job Title: Commi 2nd (Chinese Cuisine) Job Location: Fragrant Nature Kollam Reports To: Chef de Partie / Sous Chef / Executive Chef Job Summary: The Commi 2nd (Chinese) is responsible for assisting in the preparation and cooking of Chinese dishes…
Job Title: Commi 3rd (Chinese Cuisine) Job Location: Fragrant Nature Kollam Reports To: Commi 1st / Chef de Partie / Sous Chef / Executive Chef Job Summary: The Commi 3rd (Chinese) is responsible for assisting with food preparation, cooking, and…
Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. Keeping menus clean and presenting them to customers. Stocking wait staff…
Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail.…
Their main responsibilities are maintaining stocks, ordering cleaning products, supervising housekeepers, scheduling shifts, training new employees and taking corrective actions when necessary. Establish and/or implement operating procedures and standards Plan and coordinate the activities of housekeeping supervisors and their crew…
Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. Keeping menus clean and presenting them to customers. Stocking wait staff…
• Cleaning and setting tables and placing seasonal decorations, candles, and table cloths. • Welcoming customers, seating them, serving them water or refilling their glasses, and delivering beverages from the bartender. • Keeping menus clean and presenting them to customers.…