Key Responsibilities: Welcome guests warmly and assist them with check in, check out, and inquiries. Provide accurate information about hotel facilities, services, and local attractions. Handle guest requests, feedback, and complaints professionally and promptly. Coordinate with other departments to ensure…
Key Responsibilities: Welcome and assist guests in a friendly and professional manner. Present menus, explain specials, and take accurate food & beverage orders. Serve food and beverages promptly while ensuring service standards are met. Set up and clear tables, buffets,…
Key Responsibilities: Welcome and seat guests in a courteous manner. Present menus, take food & beverage orders accurately, and serve promptly. Ensure tables are properly set, clean, and well maintained. Coordinate with kitchen and bar staff for smooth and timely…
Key Responsibilities: Greet and assist guests courteously. Take food & beverage orders accurately and serve promptly. Ensure tables and service areas are clean, tidy, and well presented. Coordinate with kitchen and bar staff for smooth service. Handle guest queries and…
Key Responsibilities Greet guests warmly and assist them with seating arrangements. Present menus, explain daily specials, and take accurate food and beverage orders. Serve food and beverages efficiently, ensuring timely delivery. Maintain cleanliness and organization of service areas, tables, and…
Key Responsibilities: Welcome guests warmly and escort them to their tables. Present menus, explain specials, and assist guests with food & beverage choices. Take orders accurately and ensure timely service of food and drinks. Set up, clear, and maintain tables…
Key Responsibilities: Prepare and cook food items as per recipes and menu standards. Assist senior chefs in food preparation and service. Ensure proper portioning, plating, and presentation of dishes. Maintain cleanliness, hygiene, and safety in the kitchen at all times.…
Key Responsibilities: Supervise day to day operations of assigned F&B outlet(s). Ensure guests receive prompt, professional, and courteous service. Monitor staff performance and provide guidance/training where required. Handle guest feedback and resolve complaints effectively. Coordinate with kitchen and bar for…
Key Responsibilities: Greet and welcome guests warmly upon arrival. Assist guests with check in/check out and escort them when required. Provide personalized services and handle VIP/long stay/repeat guest needs. Manage guest feedback, resolve complaints promptly, and escalate when needed. Coordinate…
Key Responsibilities: Prepare and cook daily meals for staff as per the approved menu. Ensure meals are nutritious, balanced, and prepared on time. Maintain hygiene and cleanliness in the kitchen and staff dining area. Monitor food supplies, storage, and stock…
Key Responsibilities: Welcome and assist guests with check in and check out procedures. Manage reservations, cancellations, and room assignments efficiently. Provide information about hotel services, facilities, and local attractions. Answer phone calls and handle guest inquiries promptly. Coordinate with housekeeping…
Key Responsibilities: Greet guests warmly on arrival and ensure a smooth check in/check out process. Handle reservations, cancellations, and room allocations efficiently. Answer phone calls and respond to guest inquiries promptly and professionally. Assist guests with information about hotel facilities,…
Key Responsibilities: Prepare and cook authentic South Indian dishes (idli, dosa, vada, sambar, rasam, avial, poriyal, chutneys, biryani, curries, etc.). Supervise Commis and other junior staff in the South Indian section. Ensure consistent quality, portioning, and presentation of all dishes.…
Key Responsibilities: Assist in the preparation and cooking of Chinese dishes (stir fries, noodles, rice, dim sum, soups, sauces, etc.).Follow recipes, portion controls, and presentation standards as directed by senior chefs. Ensure mise en place (chopping, cutting, marination, sauce preparation,…
Key Responsibilities: Prepare and cook a variety of Chinese dishes (fried rice, noodles, soups, dumplings, stir fries, sauces, etc.). Follow recipes and presentation standards to maintain consistency. Assist in mise en place: chopping, cutting, marinating, and sauce preparation. Maintain cleanliness…
Key Responsibilities: Prepare and cook traditional South Indian dishes (idli, dosa, vada, sambar, rasam, curries, chutneys, biryani, etc.) to set recipes and standards. Supervise Commis chefs and guide them in mise en place, cooking, and plating. Ensure consistency in taste,…
Key Responsibilities Cleaning & Maintenance Clean, mop, sweep, vacuum, and dust all assigned public areas such as lobbies, corridors, restrooms, restaurants, banquet halls, elevators, staircases, and outdoor areas. Maintain cleanliness of staff areas, offices, and service corridors as per standards.…
Key Responsibilities Guest Rooms & Public Areas Clean and reset occupied/vacant rooms as per sequence of service (dusting, bed making, bathroom, replenishments, vacuum/mopping). Replace amenity set ups; check minibar/snack inventory if applicable and record consumption. Report maintenance issues (A/C, plumbing,…
Key Responsibilities Guest Service & Floor Control Conduct pre shift briefings; allocate stations and side duties. Greet, seat, and engage guests; handle special requests, allergies, and complaints with quick recovery. Ensure accurate order taking, course sequencing, and timely service; coordinate…
Key Responsibilities Guest Service Greet, seat and present menus as per service sequence; introduce self and specials. Anticipate guest needs; check back within 3 minutes of service; handle complaints courteously and escalate when needed. Maintain product knowledge of menu items,…
Position Title: Guest Service Associate Department: Front office Reporting To: Front Office Supervisor / Front Office Manager Location: Fragrant Nature Resort Paravur Job Purpose Deliver warm, efficient, and accurate front desk services—check in/out, reservations, guest queries, cashiering—ensuring high guest satisfaction…
Key Responsibilities Greet, seat, present menu, suggest specials; take orders accurately and relay to kitchen/bar. Serve food & beverages per brand sequence check back; clear and reset. Handle in room dining: order taking, tray setup, delivery, clearance. Manage buffet assistance:…
Job Title: Steward – Food & Beverage Service Department: Food & Beverage Service Reports To: Captain / F&B Manager Location: Fragrant Nature Paravur, Kollam Job Summary: The Steward – F&B Service is responsible for providing exceptional guest service in the…