Job Description

Key Responsibilities

Guest Rooms & Public Areas

Clean and reset occupied/vacant rooms as per sequence of service (dusting, bed-making, bathroom, replenishments, vacuum/mopping). Replace amenity set-ups; check minibar/snack inventory if applicable and record consumption. Report maintenance issues (A/C, plumbing, electrical) via job cards/PMS. Manage turndown service and special requests (extra bed, baby cot, allergy-sensitive setup). Maintain corridors, service pantries, and assigned public areas.
Linen & Inventory

Collect, sort, and count linen; record soiled/clean tallies and report damages. Control usage of chemicals and supplies; follow dilution/SDS guidelines. Handle and report breakages, lost & found (log, tag, handover per SOP). Safety, Hygiene & Compliance Follow PPE, chemical handling, and color-coding protocols. Adhere to infection control, pest awareness, and waste segregation (dry/wet/recyclables). Comply with fire safety, first-aid basics, and emergency procedures. Maintain personal grooming and hygiene standards.
Operations & Coordination

Attend briefings; collect keys, devices, and checklists; update room status on PMS/mobile device. Coordinate with Front Office for room priority, rush rooms, VIP setups. Participate in deep-cleaning schedules, mattress turning, and periodic tasks. Support inventory counts and annual stock takes for linen/OS&E.
Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?16,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Kollam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Shift availability:

Day Shift (Preferred) Night Shift (Preferred)
Work Location: In person