Job Description

Job Summary

The Housekeeping Supervisor is responsible for supervising and coordinating the activities of housekeeping staff to ensure cleanliness, hygiene, and overall guest satisfaction in guest rooms and public areas, in accordance with hotel standards and procedures.

Key Responsibilities

Supervise daily housekeeping operations including guest rooms, public areas, back-of-the-house areas, and laundry Allocate work assignments and prepare duty rosters for housekeeping staff Inspect guest rooms, public areas, and service areas to ensure cleanliness standards are met Train, guide, and motivate housekeeping staff on SOPs, safety, and hygiene standards Ensure proper usage, handling, and storage of cleaning equipment and chemicals Monitor linen, uniforms, guest supplies, and housekeeping inventory Coordinate with Front Office and Maintenance departments for room status updates and repairs Handle guest complaints related to housekeeping and ensure prompt resolution Maintain records such as room checklists, lost and found register, attendance, and stock logs Ensure compliance with health, safety, and environmental policies Report any maintenance issues, safety hazards, or staff concerns to management Assist in implementing eco-friendly and sustainability practices

Skills & Competencies

Strong leadership and team management skills Good communication and interpersonal abilities Eye for detail and quality control Time management and organizational skills Knowledge of housekeeping chemicals, equipment, and SOPs Guest-oriented attitude

Qualifications & Experience

Diploma or Degree in Hotel Management / Housekeeping preferred Minimum 2-4 years of experience in housekeeping operations, preferably in a hotel or resort Knowledge of hygiene, safety, and sanitation standards

Working Conditions

Flexible working hours including weekends and holidays Physically active role requiring standing and walking for long hours
Job Types: Full-time, Permanent

Pay: ?20,000.00 - ?22,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Kollam, Kerala: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Application Question(s):

Do you have any experience in Resorts? How many years of experience do you have in hospitality industry?
Location:

Kollam, Kerala (Preferred)
Work Location: In person