Job Description

Key Responsibilities

Greet and welcome guests in a polite and friendly manner Take food and beverage orders accurately and relay them to the kitchen/bar Serve food and beverages promptly as per service standards Ensure proper table setup, cleanliness, and presentation Assist guests with menu selections and explain dishes and beverages Handle guest requests and complaints professionally and promptly Maintain hygiene, cleanliness, and safety standards in service areas Clear tables, reset for the next service, and assist in closing duties Follow hotel policies, SOPs, and service etiquette Coordinate with kitchen and bar staff for smooth service operations Adhere to grooming and uniform standards at all times

Skills & Competencies

Good communication and interpersonal skills Basic knowledge of food & beverage service procedures Customer-focused attitude Ability to work in shifts and under pressure Team player with a positive attitude

Qualifications & Experience

Minimum qualification: 10+2 / Diploma in Hotel Management (preferred) Freshers or candidates with 0-2 years of experience may apply Industrial Exposure Training (IET) / On-the-Job Training (OJT) candidates welcome
Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

Food provided
Ability to commute/relocate:

Kollam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

Do you have any experience in Hotel Industry? How many years of experience do you have in hotel Industry?
Location:

Kollam, Kerala (Preferred)
Work Location: In person