Job Description

Key Responsibilities

Guest Service

Greet, seat and present menus as per service sequence; introduce self and specials. Anticipate guest needs; check-back within 3 minutes of service; handle complaints courteously and escalate when needed. Maintain product knowledge of menu items, ingredients, allergens and preparation methods.
Order Taking & Billing

Take orders accurately (order pad/POS); repeat orders to confirm. Enter orders on POS promptly; coordinate fire times with kitchen/bar. Present bills, process payments (cash/cards/room charge) accurately; follow cash-handling SOPs.
Food & Beverage Handling

Serve food and beverages as per sequence of service; follow tray/carrying techniques. Prepare basic beverages (water service, tea/coffee set-up) and accompaniments. Ensure correct portions, garnish and presentation before service.
Table Maintenance & Set-up

Lay and clear tables, reset covers; maintain mise-en-place and side stations. Maintain cleanliness of service areas, cutlery, glassware and linen. Monitor table turns and wait list in coordination with the host/hostess.
Sales & Revenue

Proactively upsell menu items, sides, pairings and promotions. Achieve personal and outlet-level average check and add-on targets. Hygiene, Safety & Compliance Follow personal grooming and uniform standards. Adhere to FSSAI/HACCP food safety practices; ensure allergen and temperature controls. Practice safe handling of hot items, glassware and sharp objects; report incidents. Participate in fire, first-aid and evacuation drills.
Coordination & Communication

Liaise with kitchen, bar, stewarding and cashier for smooth service flow. Attend briefings; relay guest feedback and special requests. Support opening/closing duties and daily inventories as assigned.
Job Types: Full-time, Permanent

Pay: ?13,000.00 - ?16,000.00 per month

Benefits:

Food provided Provident Fund
Work Location: In person