Key Responsibilities: Lead, supervise, and motivate a team of call centre agents handling inbound and outbound calls related to appointments, patient inquiries, billing, feedback, and follow ups. Monitor call quality, response time, and service levels to ensure performance targets (KPIs)…
Key Responsibilities: Develop and maintain dashboards and reports related to hospital performance, patient flow, occupancy, revenue, billing, procurement, and staff allocation. Collect, consolidate, and analyze data from various departments (OPD, IPD, Laboratory, Pharmacy, Radiology, etc.). Monitor and generate reports on…
Key Responsibilities: Conduct comprehensive eye exams to evaluate vision and detect diseases or abnormalities. Diagnose and treat eye diseases such as glaucoma, cataracts, diabetic retinopathy, and macular degeneration. Perform eye surgeries including LASIK, cataract removal, and other microsurgical procedures. Prescribe…
Key Responsibilities: Provide individual and group counseling to patients dealing with acute or chronic medical conditions, trauma, terminal illness, or post operative recovery. Support patients and their families in adjusting to diagnoses, treatment plans, and hospitalization. Conduct psychosocial assessments, develop…
Key Responsibilities: Leadership & Team Management: Lead, manage, and motivate a team of call center agents to meet or exceed performance targets (e.g., call resolution time, patient satisfaction). Develop, train, and continuously coach call center agents to ensure adherence to…
Key Responsibilities: Dispense medications accurately and ensure proper labeling, dosage, and administration instructions. Review and interpret prescriptions to ensure legality, appropriateness, and accuracy. Provide expert advice to doctors, nurses, and other healthcare professionals on the selection, dosage, interactions, and side…
Job Description Key Responsibilities: Data Management: Manage and maintain hospital databases to ensure accurate and up to date information is available at all times. Support in the entry, validation, and retrieval of data from hospital management systems (HMS) and other…
Optometrist Responsibilities: Conduct comprehensive vision tests including refraction, visual acuity, binocular vision, colour vision, etc. Screen for ocular diseases or anomalies (e.g., glaucoma, cataracts, retinal issues) and refer patients to ophthalmologists when needed. Perform pre operative and post operative evaluations…
Job Description: Roles & Responsibilities Oversee and manage daily office administration tasks. Coordinate meetings, appointments, and executive schedules. Maintain organized records, reports, and databases. Manage correspondence, emails, and internal communications. Handle procurement, office supplies, and vendor relationships. Ensure compliance with…
Job Description: Key Responsibility Manage the front desk operations To assist in all responsibilities of FOI Key Deliverables Fast and smooth registration and billing Patient happiness and appreciation Roles Welcoming/Greeting the patients pleasantly Collecting their data for registration Proper Data…