Silgate Solutions Ltd

SKILLS REQUIRED FOR THE JOB Previous experience as a service lead is advantageous Team management/handling skill is must. Should be well equipped with working on SAP, Microsoft Office,Excel. Extensive technical background with managerial skills. Good organizational and multi tasking skills…

Provide L2 technical support for desktops, laptops, printers, mobile devices, and other peripherals. Troubleshoot and resolve hardware, software, and networking issues escalated from Level 1 support. Support Windows, macOS, and Linux operating systems (as applicable). Manage user accounts, permissions, and…