Respond to customer inquiries by phone, email, chat, or in person.
Give accurate information about products, services, and policies.
Handle and resolve customer complaints quickly and professionally.
Process orders, returns, applications, and account updates.
Record customer interactions accurately.
Escalate issues when needed.
Follow up to ensure customer satisfaction.
Maintain good knowledge of products and services.
Meet targets for response time, resolution, and customer satisfaction.
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
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