EVM Citroen
Key Responsibilities: Customer Financing Support: Assist customers in understanding and selecting appropriate finance options. Explain interest rates, EMI plans, and financing terms. Collect and verify financial documents from customers. Loan Processing: Submit loan applications to partner banks or NBFCs. Follow…
Assist in developing and implementing sales plans and strategies to meet sales targets. Guide, train, and motivate the sales team to achieve optimal performance. Monitor and analyze sales data, identify areas for improvement, and report on sales performance. Develop and…
1. Vehicle Maintenance and Repair: Perform routine maintenance, repairs, and diagnostics on vehicles, including oil changes, tire rotations, and brake repairs. 2. Troubleshooting: Identify and diagnose problems with vehicles, using technical manuals and diagnostic equipment. 3. Customer Service: Provide excellent…
• Respond to customer inquiries, complaints, and feedback via phone, email, and in person. • Resolve customer complaints in a timely and professional manner. • Provide product information, pricing, and availability to customers. • Assist customers with vehicle delivery, registration,…
Maintain accurate and up to date financial records, including accounts payable, accounts receivable, and general ledger. Prepare financial statements, including balance sheets, profit and loss statements, and cash flow statements. Ensure compliance with accounting standards, regulations, and company policies. Manage…
1. Warranty Claim Management: Manage warranty claims from customers, dealers, and service centers. Ensure timely and accurate processing of claims. 2. Warranty Policy Compliance: Ensure compliance with manufacturer warranty policies, procedures, and guidelines. 3. Customer Service: Provide excellent customer service…
• Process and manage warranty claims for vehicles, parts, and accessories. • Review and analyze claims for accuracy and validity. • Communicate with customers, dealers, and manufacturers regarding claims status. • Ensure compliance with manufacturer warranty policies and procedures. •…