Maintaining strong client relationships, ensuring satisfaction, building loyalty, and managing feedback.
follow-ups (PSF) after sales or service.
Handle inbound calls for service inquiries, complaints, and general support.
Update customer information in database systems.
Analyze feedback to identify issues and work on root cause analysis and countermeasures.
Ensure consistent service quality to build brand loyalty.
Job Type: Full-time
Benefits:
Health insurance
Provident Fund
Work Location: In person
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