10:30 PM to 7:30 AM Job location: Elippode, Trivandrum Experience : 1 to 3 years of experience in Healthcare, Operations, or similar operational roles Qualification: Any Bachelor’s Degree or equivalent qualification Job Description :We are looking for a dedicated and…
Key Responsibilities: Manage and lead a team of US voice agents handling inbound/outbound calls Ensure adherence to SLAs, KPIs, productivity, and quality standards Monitor calls, coach team members, and drive performance improvement Handle escalations and support issue resolution Prepare performance…
Roles/Responsibilities include but not limited to: Facilitate end to end coordination of patient care activities including scheduling, follow ups, interdisciplinary referrals, and lab result tracking. Act as a liaison between clinicians and care teams, ensuring timely communication, visit confirmations, and…
Responsibilities: Answer US customer queries in a timely and efficient manner. Schedule and coordinate appointments in the practice management system for patients and clinical staff. Provide information, directions, and assistance to physicians, patients, their families, and vendors. Demonstrate professionalism, enthusiasm,…
Responsibilities: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards. Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance. Prepare and engage in client audits, including regular mock audits,…
Location Ellipode, Thirumala, Trivandrum Shift 10:30PM to 7:30AM (5days/week) Responsibilities: Communicate effectively with clinicians to assign patient care according to established protocols and standards. Coordinate and manage interactions between clinicians and patients to ensure high quality service delivery. Oversee client…
Key Responsibilities: Supervise and support day to day team operations, ensuring smooth workflow and task completion. Monitor SLAs, allocate daily tasks, track productivity, and maintain operational timelines. Ensure deliverables are completed accurately and on time. Facilitate effective communication between onsite…
Responsibilities Develop and maintain relationships with key accounts in the healthcare sector. Identify and pursue opportunities for account growth and expansion of services. Serve as the primary point of contact for key clients, addressing any concerns and ensuring satisfaction. Collaborate…
Key Responsibilities Handle onshore onboarding and orientation process Update employee information and maintain accurate records. Conduct training for onsite employees. Respond to employee queries regarding policies, payroll inputs, and benefits. Support audits and ensure compliance with US HR requirements. Assist…
Key Responsibilities Manage onshore onboarding and orientation processes. Update employee information and maintain accurate HR records. Conduct training sessions for onsite employees. Address employee queries related to policies, payroll inputs, and benefits. Support audits and ensure compliance with US HR…
Location Ellipode, Thirumala, Trivandrum Shift 10:30PM to 7:30AM (Onsite) Roles & Responsibilities Coordinate end to end patient care activities, including scheduling, follow ups, referrals etc. Serve as a liaison between clinicians and care teams, ensuring timely communication and visit confirmations.…
Key Responsibilities Handle onshore onboarding and orientation process Update employee information and maintain accurate records. Conduct training for onsite employees. Respond to employee queries regarding policies, payroll inputs, and benefits. Support audits and ensure compliance with US HR requirements. Assist…
Responsibilities: Coordinate with internal teams to ensure smooth service allocation and delivery. Supervise stakeholders, team members, and clients to meet targets and maintain service standards. Create a supportive environment that promotes empathy and professionalism in service delivery. Build and maintain…
Key Responsibilities Handle onshore onboarding and orientation process Update employee information and maintain accurate records. Conduct training for onsite employees. Respond to employee queries regarding policies, payroll inputs, and benefits. Support audits and ensure compliance with US HR requirements. Assist…
Roles Process Associates/Sr. Process Associates/Client Manager/Team Lead Key Responsibilities: Supervise and support day to day team operations, ensuring smooth workflow and task completion. Monitor SLAs, allocate daily tasks, track productivity, and maintain operational timelines. Ensure deliverables are completed accurately and…
Responsibilities: Coordinate with internal teams to ensure smooth service allocation and delivery. Supervise stakeholders, team members, and clients to meet targets and maintain service standards. Create a supportive environment that promotes empathy and professionalism in service delivery. Build and maintain…
Role Overview: To support our U.S. home health operations, we are looking for detail oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for…
Key Responsibilities: Supervise and support day to day team operations, ensuring smooth workflow and task completion. Monitor SLAs, allocate daily tasks, track productivity, and maintain operational timelines. Ensure deliverables are completed accurately and on time. Facilitate effective communication between onsite…
Key Responsibilities Handle onshore onboarding and orientation process Update employee information and maintain accurate records. Conduct training for onsite employees. Respond to employee queries regarding policies, payroll inputs, and benefits. Support audits and ensure compliance with US HR requirements. Assist…
Responsibilities: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards. Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance. Prepare and engage in client audits, including regular mock audits,…
Key Responsibilities: Supervise and support day to day team operations, ensuring smooth workflow and task completion. Monitor SLAs, allocate daily tasks, track productivity, and maintain operational timelines. Ensure deliverables are completed accurately and on time. Facilitate effective communication between onsite…
Key Responsibilities Handle onshore onboarding and orientation process Update employee information and maintain accurate records. Conduct training for onsite employees. Respond to employee queries regarding policies, payroll inputs, and benefits. Support audits and ensure compliance with US HR requirements. Assist…
Key Responsibilities: Review and accurately code medical records using ICD 10 and CPT coding guidelines. Collaborate with healthcare providers to resolve coding discrepancies and ensure accurate documentation. Stay updated with the latest coding and compliance regulations and guidelines. Assist in…
Key Responsibilities: Review and accurately code medical records using ICD 10 and CPT coding guidelines. Collaborate with healthcare providers to resolve coding discrepancies and ensure accurate documentation. Stay updated with the latest coding and compliance regulations and guidelines. Assist in…
9:30 PM – 6:30 AM Job location: Elippode, Trivandrum Experience : Experience: 7 10 years in home health operations, healthcare, or similar environment; prior team leadership experience preferred. Qualification: Bachelor’s degree or equivalent. Job Description :Seeking Dynamic Team Leads to…
Key Responsibilities Handle onshore onboarding and orientation process Update employee information and maintain accurate records. Conduct training for onsite employees. Respond to employee queries regarding policies, payroll inputs, and benefits. Support audits and ensure compliance with US HR requirements. Assist…
Key Responsibilities: Supervise and support day to day team operations, ensuring smooth workflow and task completion. Monitor SLAs, allocate daily tasks, track productivity, and maintain operational timelines. Ensure deliverables are completed accurately and on time. Facilitate effective communication between onsite…
Responsibilities: Answer US customer queries in a timely and efficient manner. Schedule and coordinate appointments in the practice management system for patients and clinical staff. Provide information, directions, and assistance to physicians, patients, their families, and vendors. Demonstrate professionalism, enthusiasm,…
Responsibilities: Evaluate clinical procedures and documentation to identify areas for improvement, ensuring adherence to industry standards. Conduct compliance audits and assessments to provide continuous improvement feedback and maintain industry compliance. Prepare and engage in client audits, including regular mock audits,…
Key Responsibilities: Review and process medication orders as per clinical guidelines. Ensure accuracy in prescription data and maintain medication records. Coordinate with healthcare professionals for medication related queries. Utilize MS Excel for data management, reporting, and documentation. Maintain compliance with…
Role Overview: To support our U.S. home health operations, we are looking for detail oriented and dedicated Process Associates who are passionate about making an impact behind the scenes. You will play a vital role in managing backend operations for…
Key Responsibilities: Develop and execute email marketing campaigns to drive engagement, conversions, and retention. Create and optimize email templates, subject lines, and content to maximize open and click through rates. Segment email lists and personalize campaigns based on user behavior,…
Role Overview: At Ecorgy Solutions, we’re transforming the way patient care is provided in the US Healthcare industry. To support our US healthcare operations, we are on a talent hunt for passionate Customer Service Managers to drive exceptional patient care…
Role Overview: As our Clinical Quality Manager, you will play a pivotal role in enhancing clinical processes and maintaining regulatory compliance. You will spearhead quality improvement initiatives and ensure adherence to established clinical standards. The role demands a meticulous approach…
Job location: Elippode, Trivandrum. Experience : 3–5 years of experience in HR with exposure to performance management, recruitment, and compliance. Qualification: Bachelor’s degree in Human Resources Management or related field. Job Description :Role Overview: We are seeking a proactive HR…
Responsibilities & requirements: System monitoring during assigned shift. Perform accurate data entry and maintain records. Report any issues promptly. Basic computer literacy and attention to detail. Ability to work independently and follow standard procedures. Age below 30 years Shift time…
Responsibilities: Supervise and support day to day operations of the team to ensure smooth workflow. Monitor SLAs, allocate daily tasks, track team productivity, and maintain operational TATs. Ensure timely completion of deliverables with high accuracy and quality. Facilitate effective communication…
9:30 PM – 6:30 AM Job location: Elippode, Trivandrum Experience : Experience: 7 10 years in home health operations, healthcare, or similar environment; prior team leadership experience preferred. Qualification: Bachelor’s degree or equivalent. Job Description :Seeking Dynamic Team Leads to…
Job location: Elippode, Trivandrum. Experience : 3–5 years of experience in HR with exposure to performance management, recruitment, and compliance. Qualification: Bachelor’s degree in Human Resources Management or related field. Job Description :Role Overview: We are seeking a proactive HR…
Role Overview: You will be responsible for end to end HR support, including recruitment, onboarding, payroll, compliance, and performance management. The role also focuses on employee engagement and improving HR operations to enhance the employee experience. Roles responsibilities include but…