Job Description

Location - Ellipode, Thirumala, Trivandrum
Shift - 10:30PM to 7:30AM (Onsite)

Roles & Responsibilities

Coordinate end-to-end patient care activities, including scheduling, follow-ups, referrals etc. Serve as a liaison between clinicians and care teams, ensuring timely communication and visit confirmations. Manage clinical communication via email and fax, ensuring all correspondence is handled promptly. Schedule clinician visits and secure necessary authorizations. Oversee workflows to ensure timely task completion and prevent care delays. Address clinician queries for assigned patient groups and escalate urgent issues as needed. Support operational goals by performing additional administrative tasks assigned by leadership.

Qualifications

Mandatory:

Any degree. 2-5 years of backend operations experience (BPO preferred). Excellent English communication skills. Proficiency in MS Office. Willing to work night shifts (10:30 PM to 7:30 AM) from our Trivandrum office. Immediate joiners preferred. Candidates from Trivandrum or nearby locations will be prioritized.
Salary - 17K to 25K

Candidates meeting the above requirement can apply.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Application Question(s):

Are you an immediate joiner? Are you located in Trivandrum? (Onsite role) Are you willing to work night shift (10:30 PM to 7:30 AM : Mon-Fri) from our office at Elippode, Trivandrum? How many years of relevant experience you hold?
Work Location: In person