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A. Job Purpose Responsible in assisting the Lead ERP and team for emergency response activities, and training programs Assist the lead ERP to provide administrative, logistical and support in incident management and documentation B. Key Accountabilities Functional Activities Support Lead…
Job Title: Manager Distribution Role Summary The Manager Distribution is accountable for designing, optimizing, and governing the airline's global distribution strategy across direct and indirect channels. The role drives adoption of NDC, ensures high quality and accurate content across all…
A. Job Purpose Highly skilled Program Manager to lead our airline marketing technology initiatives, integrating Agentic AI capabilities to deliver personalized, automated, and intelligent customer experiences. This role requires a blend of program management expertise, marketing technology knowledge, and AI…
Job Description Job Purpose Candidate who has the ability to exercise good judgment in a diversity of situations, with strong written and verbal communication, administrative and organizational skills, and the ability to maintain a realistic balance among multiple priorities. Strong…
Position Title: Instructor / Knowledge Examiner / Assessor, AME School (CAR 147) Job Code Grade: Department: Location: Gurugram Reports to: Head Engineering Training Role Level: A. Job Purpose Ensure the effective delivery of comprehensive aircraft maintenance engineering training by creating…
Organization Context Position Title: Manager Real Estate Management Job Code: TBD Grade: TBD Function: GRC Location: Gurugram Reports To: Senior Manager Real Estate Management Role Level: CXO 6 Job Purpose Real Estate Contracts Executive oversees the management and optimization of…
Organization Context Position Title: Lead Functional Skills Development Reports To: Head Talent, Learning and Culture Location: Gurgaon Job Purpose The incumbent would be responsible for shaping and executing Air India's functional skills development strategy. This role shall ensure that employees…
Organization Context Position Title: Associate Manager Real Estate Management Job Code: TBD Grade: TBD Function: GRC Location: Gurugram Reports To: Manager Real Estate Management Role Level: CXO 7 Job Purpose Supports the effective management and administration of the airline's government…
Job Description Job Purpose Responsible for leading the strategic development and oversight of all social and creative initiatives at Air India. This role aims to strengthen the brand identity, communicate brand transformation & network prowess, support business & marketing initiatives,…
Job Purpose Custodian for Brand Health Globally and responsible for defining the brand strategy, development and execution of brand initiatives and marketing campaigns to shape brand perception and drive business growth globally (50K Cr revenue, growing CAGR 15%+ ). Own…
Job Description Role : Manager Trust & Statutory Compliances A. Job Purpose To manage end to end activities related to all the Pension Trusts & PF Trusts To deal with Beneficiaries, LIC, Subsidiary Companies of Air India and other Stake…
Organization Context Grade: Manager Sustainability Location: Gurugram, HQ Role Level: CXO 3 Job Purpose Support in development and implementation of strategies to reduce fuel consumption, minimize emissions, lower carbon footprint, policy formulations, Supply chain Sustainability initiatives, and cross functional co…
Position Title: Manager Alliance Strategy Job Code: Grade: D2 Function: Commercial Location: Gurugram Reports to: Chief Manager Alliance Strategy Role Level: Manager Job Purpose To support the development and execution of strategic alliance plans that that enhance Air India's network…
1. Job Purpose Responsible for conducting maintenance, inspections, and repairs on flight simulators, including Airbus and Boeing simulators Ensure the proper functioning and airworthiness of simulators, adhering to aviation regulations, safety standards, and established maintenance procedures Key Accountabilities Simulator Maintenance…
Job Description With the core understanding of the product, this role will play a pivotal role in planning, executing, and analyzing loyalty marketing campaigns aimed at enhancing customer loyalty and engagement. This position requires a strong understanding of the product…
Job Purpose Ensure planning and coordination of all aspects of ongoing training requirements for Pilots including initial, upgrade, conversion, and recurrent training programs, along with management and maintenance of all training requirements. Key Accountabilities Training Planning Development of standard operating…
GUEST RELATIONS OFFICER LOUNGES | MUMBAI / DELHI Lead operational excellence across Air India Lounges by independently managing service delivery, resolving escalations, and ensuring an elevated and memorable hospitality experience for passengers. Key Accountabilities: Lounge & Hospitality Management Lead operational…
Job Description A. Job Purpose To lead digital transformation projects in cargo operations, aligning IT strategies with Air India's business goals and driving innovation. To streamline operations through advanced IT solutions, including warehouse management and cargo tracking systems, enhancing efficiency…
Long Description Position Title: Senior Manager Sales Performance Management Grade: C1 Function: Commercial Location: Gurugram Reports to: Head Sales Strategy and Performance Management Role Level: Senior Manager Job Purpose Develop Sales Performance Reporting capabilities through Salesforce and effective dashboards (Tableau/PowerBI).…
Role Name: Medical OfficerOrganization Context Position Title: Medical Officer (MO) Job Code: TBDGrade: TBD Function: SSQ (Safety, Security & Quality) Location: Bengaluru Reports to: TBD Role Level: TBDJob PurposeTo provide medical expertise and support in ensuring the health, safety, and…
Role Name: Associate Manager Stat. Compliance and Int. BRE A. Job Purpose Proactive and detail oriented Associate Manager to lead statutory compliance and good knowledge to manage International BRE claim. This role demands strong expertise in Provident Fund regulations, end…
Job Description Position Title: Senior Associate Central Agency Helpdesk Support NDC Job Code: TBD Grade: Senior Associate Function: Commercial Location: Gurugram Reports to: Manager Agency Helpdesk Role Level: CXO 5 A. Job Purpose Accountable for the Helpdesk operations within the…
A. Job Purpose Proactive and detail oriented Associate Manager to lead statutory compliance. This role demands strong expertise in Provident Fund regulations, end to end payroll compliance, and liaison capabilities with both internal and external stakeholders including auditors and government…
Organization Context Position Title: Manager Route Planning Job Code: Grade: D2 Function: Commercial Location: Gurugram Reports to: Senior Manager Route Planning Role Level: Manager Job Purpose To support the team in shaping the airline's route network strategy, optimizing fleet deployment,…
Position Title: Senior Associate Interline/Codeshare Job Code: Grade: E2 Function: Commercial Location: Gurugram Reports to: Chief Manager Interline/Codeshare Role Level: Senior Associate Job Purpose To drive the development, execution and management of Air India's interline and codeshare partnerships, in line…
Position Title: Nurse / Pharmacist / EMT / Paramedic Job Code: TBD Grade: TBD Function: SSQ (Safety, Security & Quality) Location: Air India Base Reports to: Base In charge Role Level: CXO 3Job PurposeProvide medical and pharmaceutical support at the…
Job Description Position Title: Nurse / Pharmacist / EMT / Paramedic Job Code: TBD Grade: TBD Function: SSQ (Safety, Security & Quality) Location: Air India Base Reports to: Base In charge Role Level: CXO 3Job PurposeProvide medical and pharmaceutical support…
Job Description Department: Onboard Experience Location: Gurugram, HO Reporting To: Associate Vice President Onboard Experience The Manager Gustatory & Olfactory Experiences will lead the strategy, innovation, and execution of branded food and scent based experiences onboard. This role is distinct…
Position Title: Medical Officer (MO) Job Code: TBD Grade: TBD Function: SSQ (Safety, Security & Quality) Location: Trichy Reports to: Chief Medical Officer Role Level: TBD Job Purpose:To provide medical expertise and support in ensuring the health, safety, and well…
Organization Context Position Title: Manager, Owned Media, Corporate Communications Job Code: TBD Grade: TBD Function: GRC Location: Gurugram Reports To: Chief Manager Corporate Communications Role Level: CXO 3 Job Purpose Leverage owned media channels to shape a positive narrative for…
Job Description Job Purpose Build and maintain strong stakeholder relationships by aligning engagement strategies with business objectives. Enhance customer experience through effective communication, issue resolution, and proactive support to drive loyalty. Act as a strategic link between stakeholder expectations and…
Job Description Position Title: Associate Manager Commercial Performance Management Grade: D1 Function: Commercial Location: Gurugram Reports to: Head IX Commercial Performance Management Role Level: Associate Manager Job Purpose To execute and support various initiatives within the Commercial Performance Management team,…
A. Job Purpose A highly skilled Program Manager to lead airline marketing technology initiatives, integrating Agentic AI capabilities to deliver personalized, automated, and intelligent customer experiences. This role requires a blend of program management expertise, marketing technology knowledge, and AI…
Job Description A. Job Purpose To lead and inspire a team of copywriters, bringing a mix of marketing expertise and business understanding to elevate Air India's brand image through compelling copy and strategic content initiatives B. Key Accountabilities Creative Functions…
We are hiring for Freshers for Security Officers & candidates with 1 3 years of Experience for Senior Security Officers Roles & Responsibility : Patrol and monitor premises to prevent unauthorized access and ensure a secure environment Enforce access control…
Job Description A. Job Purpose The Design Creative Lead is responsible for shaping and evolving the brand's visual identity, design language, and creative expression across all content and campaign touchpoints. This role blends hands on design craft with creative leadership,…
Position Title: Associate Manager Trade Sales AMD Job Code: Grade: Associate Manager Function: Commercial Location: Gurugram Reports to: Manager Trade Sales AMD Role Level: D1 Job Purpose Support the effective management of trade sales channels by assisting in the execution…
Job Description Job Purpose Leads global B2B marketing strategies & initiatives, overseeing international event management, and driving business growth through effective trade partner relations & activation for both passenger and cargo business. Build a world class event execution capability and…
Job Description Job Purpose Responsible for leading the strategic development and execution of Air India and Air India Express marketing initiatives in defined international geographies for consumer and trade channels. This role involves overseeing targeted campaigns tailored to diverse audiences…
Job Description Job Purpose To drive growth and engagement of the loyalty program by owning all aspects of content strategy, creative direction, and marketing communications across the loyalty partnership ecosystem. This role is also responsible for end to end management…
Job Description Crew Flight Duty Time limitations Tracking. Monitor and track crew duty time in accordance with Flight Time and Flight Duty Periods Limitations (FDTL) regulations to ensure compliance. Implement scheduling reassignments as necessary to prevent crew members from exceeding…
Job Description A. Key Accountabilities Core roles & Responsibilities Monitor routine cargo operations, address irregularities, and maintain comprehensive records. Support monthly performance reviews by tracking Key Performance Indicators (KPIs) of GHAs. Support routine station inspections, both remotely and onsite, to…
Job Purpose: Sr. Associate Loyalty is a role that involves in depth knowledge and expertise in loyalty products, services, or processes. The person will be responsible for providing guidance, support, and training to customer facing teams, as well as assisting…
Job Description A. Job Purpose The incumbent will be responsible for managing Contracts review and monitoring across Indian and international stations, focusing on Finance related parameters, enhancing efficiency, and ensuring strong internal controls particularly in financial controls. Also review of…
Specialist Cargo Training & Development A. Job Purpose: To support the planning, delivery, and administration of cargo training programs in compliance with regulatory and organizational requirements. The role holder ensures smooth coordination of training schedules, effective record keeping, compliance monitoring,…
Job Description A. Job Purpose Responsible for aviation security duties at international stations in conformity with the Bureau of Civil Aviation Security (BCAS) guidelines and local operating procedures B. Key Accountabilities Functional Activities Be aware of the NCASP regulations &…
Job Description Position Title: Nurse / Pharmacist / EMT / Paramedic Job Code: TBD Grade: TBD Function: SSQ (Safety, Security & Quality) Location: Air India Base Reports to: Base In charge Role Level: CXO 3 Job Purpose Provide medical and…
Job Purpose The Associate Premium Services will be responsible for supervising and ensuring the delivery of exceptional premium services to passengers, including VIPs, frequent flyers, and premium class ticket holders, at the hub airport. Key Accountabilities Assist premium passengers in…
Job Description Collaborate and support in key recruitment decisions through market advice, research insights and recommendations for various Functions. Conducts pro active executive searches for senior leaders and manage projects from initial planning to research, candidate identification & engagement, prospect…
Job Description Position Title: Clinical Psychologist Job Code: TBD Grade: TBD Function: SSQ (Safety, Security & Quality) Location: Gurugram Reports to: Doctor HQ Role Level: CXO 4 A. Job Purpose Ensure aviation related medical activities comply with DGCA guidelines. B.…
Job Description B. Key Accountabilities Tag Management Own channel wise mapping and click to visit sanity Implement best practices in Tag Management Adobe Analytics Implementation Define and own dimensions and metrics Define channel rules and custom implementation as per business…
Position Title: Lead Performance & E CLM Job Code Grade: Chief Manager Function: Commercial Location: Gurugram Reports to: Head Growth Marketing Role Level: CXO 4 Job Purpose The role requires the individual to deliver revenue growth at pre defined ROAS…
Position Title: Manager Route Planning Job Code: TBD Grade: Manager Function: Commercial Location: Gurugram Reports to: Lead Route Planning Role Level: CXO 4/5 Job Purpose To support the team in developing and optimizing Air India's domestic and international route network,…
Key Accountabilities Key Activities Monitor and assess the quality of customer interactions across all contact centre channels including inbound and outbound calls, emails, and live chats. Evaluate agent performance against defined quality criteria and company policies. Provide constructive feedback and…
Position Title: Medical Officer Job Code TBD Grade: TBD Function: SSQ function (Safety, Security & Quality) Location: Delhi Reports to: Base In charge Role Level: CXO 2 Key Accountabilities Skills/Qualities Required Communication and Responsiveness Patient Management Medicine Management Stakeholder Management…
Job Purpose Responsible for the meticulous management of training records and scheduling activities for Air India's crew members, ensuring adherence to regulatory requirements and internal standards. Implement strategies to optimize scheduling processes and streamline training activities for enhanced resource utilization…
Job Purpose Responsible for the hands on creation of visually engaging designs and videos that effectively communicate the brand message across various media. Execute design concepts and video content that align with Air India's marketing strategies. B. Key Accountabilities Design…
A. Job Purpose To support the growth and engagement of the loyalty program by managing website content and crafting compelling, program aligned communications. This role is key to ensuring that all digital touchpoints particularly the loyalty website and app clearly…
Job Description Job Purpose Oversee the deployment, maintenance, and enhancement of HR technology platforms, ensuring alignment with business and HR objectives. Collaborate with HR, IT, and business stakeholders to identify technology needs and deliver solutions that improve HR processes and…
Eligibility Criteria (Hiring Female Candidates Only) Female Indian National holding a current Indian passport, PAN card and Aadhar card. Between the age of 18 27 years Minimum Educational Qualification: Must've completed class 12 from a recognized board /university with minimum…
Role Name: Medical Officer (Doctor) Organization Context Position Title: Senior Medical Officer (SMO) Job Code TBD Grade: TBD Function: Safety Security & Quality Location: Delhi Reports to: Base In Charge Role Level: CXO 2 Job Purpose Ensure aviation related medical…
Job Purpose Responsible for the meticulous management of training records and scheduling activities for Air India's crew members, ensuring adherence to regulatory requirements and internal standards. Implement strategies to optimize scheduling processes and streamline training activities for enhanced resource utilization…
Job Description Partner with the Lead HRBP on priorities pertaining to ER, TM, EE, and CM. Enhance EE and facilitate the implementation of HR policies that contribute to efficient and effective functioning of the business supported, focusing on TM, performance…
Organization Context Position Title: Senior Associate Business Intelligence Reports To: Senior Manager CX Analytics & Information Management Role Level: CXO 4 Job Purpose This role supports senior management by delivering timely, customer focused insights through expert data analysis, clear documentation,…
Job Description A. Job Purpose To lead and inspire a team of copywriters, bringing a mix of marketing expertise and business understanding to elevate Air India's brand image through compelling copy and strategic content initiatives B. Key Accountabilities Creative Functions…
Job Description Job Summary: We are looking for an experienced SAP Basis Consultant to support our client's SAP landscape under the RISE with SAP model. The role involves managing cloud based SAP systems, ensuring high availability, performance, and security, and…
Job Description Position Title: Maintenance Planner(Senior Associate/ Associate) Job Code TBD Grade: TBD Function: Engineering Location: TBD Reports to: Senior Manager Maintenance Role Level: TBD A. Job Purpose Ensures the seamless execution of scheduled and unscheduled maintenance tasks, aligning operational…
Job Description A. Job Purpose Partner with the HRBP on priorities pertaining to talent management, MIS & SAP management & change management. Assist the HRBP on implementing the organizational changes; drive adoption of the HR service delivery model within the…