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Job Description A. Job Purpose The Design Creative Lead is responsible for shaping and evolving the brand's visual identity, design language, and creative expression across all content and campaign touchpoints. This role blends hands on design craft with creative leadership,…
Position Title: Associate Manager Trade Sales AMD Job Code: Grade: Associate Manager Function: Commercial Location: Gurugram Reports to: Manager Trade Sales AMD Role Level: D1 Job Purpose Support the effective management of trade sales channels by assisting in the execution…
Job Description Job Purpose Leads global B2B marketing strategies & initiatives, overseeing international event management, and driving business growth through effective trade partner relations & activation for both passenger and cargo business. Build a world class event execution capability and…
Job Description Job Purpose Responsible for leading the strategic development and execution of Air India and Air India Express marketing initiatives in defined international geographies for consumer and trade channels. This role involves overseeing targeted campaigns tailored to diverse audiences…
Job Description Job Purpose To drive growth and engagement of the loyalty program by owning all aspects of content strategy, creative direction, and marketing communications across the loyalty partnership ecosystem. This role is also responsible for end to end management…
Job Description Crew Flight Duty Time limitations Tracking. Monitor and track crew duty time in accordance with Flight Time and Flight Duty Periods Limitations (FDTL) regulations to ensure compliance. Implement scheduling reassignments as necessary to prevent crew members from exceeding…
Job Description A. Key Accountabilities Core roles & Responsibilities Monitor routine cargo operations, address irregularities, and maintain comprehensive records. Support monthly performance reviews by tracking Key Performance Indicators (KPIs) of GHAs. Support routine station inspections, both remotely and onsite, to…
Job Purpose: Sr. Associate Loyalty is a role that involves in depth knowledge and expertise in loyalty products, services, or processes. The person will be responsible for providing guidance, support, and training to customer facing teams, as well as assisting…
Job Description A. Job Purpose The incumbent will be responsible for managing Contracts review and monitoring across Indian and international stations, focusing on Finance related parameters, enhancing efficiency, and ensuring strong internal controls particularly in financial controls. Also review of…
Specialist Cargo Training & Development A. Job Purpose: To support the planning, delivery, and administration of cargo training programs in compliance with regulatory and organizational requirements. The role holder ensures smooth coordination of training schedules, effective record keeping, compliance monitoring,…
Job Description A. Job Purpose Responsible for aviation security duties at international stations in conformity with the Bureau of Civil Aviation Security (BCAS) guidelines and local operating procedures B. Key Accountabilities Functional Activities Be aware of the NCASP regulations &…
Job Description Position Title: Nurse / Pharmacist / EMT / Paramedic Job Code: TBD Grade: TBD Function: SSQ (Safety, Security & Quality) Location: Air India Base Reports to: Base In charge Role Level: CXO 3 Job Purpose Provide medical and…
Job Purpose The Associate Premium Services will be responsible for supervising and ensuring the delivery of exceptional premium services to passengers, including VIPs, frequent flyers, and premium class ticket holders, at the hub airport. Key Accountabilities Assist premium passengers in…
Job Description Collaborate and support in key recruitment decisions through market advice, research insights and recommendations for various Functions. Conducts pro active executive searches for senior leaders and manage projects from initial planning to research, candidate identification & engagement, prospect…
Job Description Position Title: Clinical Psychologist Job Code: TBD Grade: TBD Function: SSQ (Safety, Security & Quality) Location: Gurugram Reports to: Doctor HQ Role Level: CXO 4 A. Job Purpose Ensure aviation related medical activities comply with DGCA guidelines. B.…
Job Description B. Key Accountabilities Tag Management Own channel wise mapping and click to visit sanity Implement best practices in Tag Management Adobe Analytics Implementation Define and own dimensions and metrics Define channel rules and custom implementation as per business…
Position Title: Lead Performance & E CLM Job Code Grade: Chief Manager Function: Commercial Location: Gurugram Reports to: Head Growth Marketing Role Level: CXO 4 Job Purpose The role requires the individual to deliver revenue growth at pre defined ROAS…
Position Title: Manager Route Planning Job Code: TBD Grade: Manager Function: Commercial Location: Gurugram Reports to: Lead Route Planning Role Level: CXO 4/5 Job Purpose To support the team in developing and optimizing Air India's domestic and international route network,…
Key Accountabilities Key Activities Monitor and assess the quality of customer interactions across all contact centre channels including inbound and outbound calls, emails, and live chats. Evaluate agent performance against defined quality criteria and company policies. Provide constructive feedback and…
Position Title: Medical Officer Job Code TBD Grade: TBD Function: SSQ function (Safety, Security & Quality) Location: Delhi Reports to: Base In charge Role Level: CXO 2 Key Accountabilities Skills/Qualities Required Communication and Responsiveness Patient Management Medicine Management Stakeholder Management…
Job Purpose Responsible for the meticulous management of training records and scheduling activities for Air India's crew members, ensuring adherence to regulatory requirements and internal standards. Implement strategies to optimize scheduling processes and streamline training activities for enhanced resource utilization…
Job Purpose Responsible for the hands on creation of visually engaging designs and videos that effectively communicate the brand message across various media. Execute design concepts and video content that align with Air India's marketing strategies. B. Key Accountabilities Design…
A. Job Purpose To support the growth and engagement of the loyalty program by managing website content and crafting compelling, program aligned communications. This role is key to ensuring that all digital touchpoints particularly the loyalty website and app clearly…
Job Description Job Purpose Oversee the deployment, maintenance, and enhancement of HR technology platforms, ensuring alignment with business and HR objectives. Collaborate with HR, IT, and business stakeholders to identify technology needs and deliver solutions that improve HR processes and…
Eligibility Criteria (Hiring Female Candidates Only) Female Indian National holding a current Indian passport, PAN card and Aadhar card. Between the age of 18 27 years Minimum Educational Qualification: Must've completed class 12 from a recognized board /university with minimum…
Role Name: Medical Officer (Doctor) Organization Context Position Title: Senior Medical Officer (SMO) Job Code TBD Grade: TBD Function: Safety Security & Quality Location: Delhi Reports to: Base In Charge Role Level: CXO 2 Job Purpose Ensure aviation related medical…
Job Purpose Responsible for the meticulous management of training records and scheduling activities for Air India's crew members, ensuring adherence to regulatory requirements and internal standards. Implement strategies to optimize scheduling processes and streamline training activities for enhanced resource utilization…
Job Description Partner with the Lead HRBP on priorities pertaining to ER, TM, EE, and CM. Enhance EE and facilitate the implementation of HR policies that contribute to efficient and effective functioning of the business supported, focusing on TM, performance…
Organization Context Position Title: Senior Associate Business Intelligence Reports To: Senior Manager CX Analytics & Information Management Role Level: CXO 4 Job Purpose This role supports senior management by delivering timely, customer focused insights through expert data analysis, clear documentation,…
Job Description A. Job Purpose To lead and inspire a team of copywriters, bringing a mix of marketing expertise and business understanding to elevate Air India's brand image through compelling copy and strategic content initiatives B. Key Accountabilities Creative Functions…
Job Description Job Summary: We are looking for an experienced SAP Basis Consultant to support our client's SAP landscape under the RISE with SAP model. The role involves managing cloud based SAP systems, ensuring high availability, performance, and security, and…
Job Description Position Title: Maintenance Planner(Senior Associate/ Associate) Job Code TBD Grade: TBD Function: Engineering Location: TBD Reports to: Senior Manager Maintenance Role Level: TBD A. Job Purpose Ensures the seamless execution of scheduled and unscheduled maintenance tasks, aligning operational…
Job Description A. Job Purpose Partner with the HRBP on priorities pertaining to talent management, MIS & SAP management & change management. Assist the HRBP on implementing the organizational changes; drive adoption of the HR service delivery model within the…
Organization Context Position Title: Associate Manager Escalations Management Function: CX Location: Gurgugram Reports To: Lead Priority Help Desk Role Level: CXO 3 A. Job Purpose · The Specialist Escalations Management plays a crucial role in ensuring the end to end…
Functional Activities Analyze current finance processes to identify inefficiencies, bottlenecks, and areas for improvement. Develop and implement strategies to streamline workflows, reduce cycle times, and enhance operational efficiency. Analyze and visualize process performance metrics using Power BI to identify inefficiencies…
Job Description PositionTitle:Engg. Admin Maint. Ops. JobCode Grade:TBD Function:Engg. Loc.:Delhi Reports to: Role Level: A.JobPurpose Manager Engg. Admn. & Support staff related Admin functions to achieve the ops. efficiency & service excellence. Assessing the pass section ops., reporting compliance with…
Position Title: Junior Powerplant Engineer Job Code Grade: TBD Function: Engineering Location: Delhi Reports to: Lead Powerplant Role Level: A. Job Purpose Assist in the development, maintenance, and repair of aircraft engines and other powerplant components. B. Key Accountabilities Powerplant…
A. Job Purpose Ensuring the safety and security of premises maintaining a vigilant presence, enforcing security protocols, and responding promptly to incident B. Key Accountabilities Functional Activities Patrol and monitor premises to prevent unauthorized access and ensure a secure environment…
Organization Context Position Title: Associate Trade Communications Job Code Grade: Function: Commercial Location: Gurugram Reports to: Senior Manager Trade Communications CRM Role Level: CXO 4 Job Purpose Responsible for supporting the execution of CRM strategies and managing day to day…
A. Job Purpose Ensuring the safety and security of premises maintaining a vigilant presence, enforcing security protocols, and responding promptly to incident B. Key Accountabilities Functional Activities Patrol and monitor premises to prevent unauthorized access and ensure a secure environment…
Job Description Key Accountability: Standards & Procedures Ensure standards are appropriately captured and all interdependencies are aligned between frontline, safety, operational KPIs, hard product, network and reflects Air India's brand drivers. Lead the development and periodic review of Service Delivery…
Job Description A. Job Purpose Responsible for strategizing, planning, and executing various events and local sponsorships / activations to enhance Air India's brand visibility and customer engagement. This role focuses on managing relationships with local communities, government entities, and executing…
A. Job Purpose Ensuring the safety and security of premises maintaining a vigilant presence, enforcing security protocols, and responding promptly to incident B. Key Accountabilities Functional Activities Patrol and monitor premises to prevent unauthorized access and ensure a secure environment…
Job DescriptionPosition Title: Senior Associate HyderabadJob Code Grade: SAFunction: Commercial Location: HYDReports to: Cargo Sales Hyderabad Role Level: CXO 5A. Job PurposeB. Key AccountabilitiesC. Skills/Qualities RequiredStrategic Sales Acumen Client Management and NegotiationTeam Collaboration and Communication Market and Competitive AnalysisStrategic and…