Job Description

Job Purpose

• Oversee the deployment, maintenance, and enhancement of HR technology platforms, ensuring alignment with business and HR objectives.
• Collaborate with HR, IT, and business stakeholders to identify technology needs and deliver solutions that improve HR processes and employee experience.
• Lead HR technology projects, including system upgrades, integrations, and new implementations, ensuring timely and cost-effective delivery.
• Manage all incidents and service requests related to these modules, ensuring timely resolution and root cause analysis.
• Lead integration efforts between SF modules and other enterprise systems.
• Ensure data integrity, security, and compliance with regulatory requirements in all HR technology systems.
• Monitor system performance, troubleshooting issues, and coordinate with vendors for resolution and continuous improvement
• Engage with HRBPs, business leaders, and functional heads to gather requirements and feedback
• Manage relationships with technology vendors and service providers; Monitor SLAs, negotiate contracts, and ensure service quality and compliance
• Maintain comprehensive documentation for configurations, integrations, SOPs, and user guides
• Provide technical guidance and support to HR teams, enabling effective use of HR systems and tools.
• Analyze HR data and generate insights to support decision-making and strategic planning.
• Stay updated on industry trends and best practices in HR technology, recommending innovations to enhance HR service delivery.

Minimum Education Requirements

• Bachelor's or master's degree in information technology, or MBA - Human Resources or a related field.

Minimum Requirement
Desired
Experience

• 8 - 12 years of experience.

• Significant experience in HR technology management.

• Proven track record of leading HRIS/HRMS implementations and managing cross-functional projects.

• Experience in stakeholder engagement and vendor management.

• Experience in vendor governance and service delivery.

• Knowledge of data privacy regulations and compliance standards

Skills Required for the role
Strong understanding of HR processes and digital HR solutions.
Expertise in Recruiting , Onboarding, basic knowledge of Employee Central module of SuccessFactors
Project management and change management skills
Analytical and problem-solving abilities.
Excellent communication and stakeholder management skills
Knowledge of data privacy, security, and compliance standards relevant to HR systems.

Skills Required