Job Title: Kitchen Helper Department: Food & Beverage – Kitchen Reports To: Chef de Partie / Sous Chef Job Summary: The Kitchen Helper assists chefs and kitchen staff with basic food preparation, cleaning, and organizing duties to ensure smooth kitchen…
Job Title: Kitchen Steward Department: Food & Beverage – Kitchen Stewarding Reports To: Stewarding Supervisor / Executive Chef Job Summary: The Kitchen Steward is responsible for maintaining the cleanliness and hygiene of the kitchen, utensils, and equipment. They support chefs…
Job Title: Waiter / Waitress / Server Department: Food & Beverage Service Reports To: Restaurant Supervisor / Restaurant Manager Job Summary: Provides excellent dining service to guests by taking orders, serving food and beverages, and ensuring guest satisfaction. Key Responsibilities:…
Job Title: Room Service Attendant Department: In Room Dining / F&B Service Reports To: Room Service Supervisor / Manager Job Summary: Delivers food and beverages to guest rooms while ensuring timely, courteous, and hygienic service. Key Responsibilities: Take and confirm…
Job Title: Barista Department: Coffee Shop / Lounge Reports To: Outlet Manager / Restaurant Manager Job Summary: Prepares and serves coffee beverages and light snacks while delivering high quality guest service. Key Responsibilities: Prepare espresso based and specialty drinks. Maintain…
Job Title: Bartender Department: Food & Beverage – Bar Reports To: Bar Manager / F&B Manager Job Summary: Prepares and serves alcoholic and non alcoholic beverages while maintaining a lively and welcoming bar environment. Key Responsibilities: Mix and serve drinks…
Job Title: Banquet Captain Department: Food & Beverage – Banquets Reports To: Banquet Manager Job Summary: The Banquet Captain is responsible for supervising and coordinating banquet events, ensuring smooth execution, excellent guest service, and proper team coordination before, during, and…
Job Title: Host / Hostess Department: Food & Beverage Service Reports To: Restaurant Manager / Assistant Restaurant Manager Job Summary: Responsible for greeting and seating guests in a friendly and efficient manner while ensuring a smooth flow of operations at…
Job Title: IT Support Executive Department: Information Technology Reports To: IT Manager Job Summary: Provides day to day technical support to hotel staff across all departments for hardware, software, and system related issues. Key Responsibilities: Assist staff with desktop, printer,…
Job Title: Network Administrator Department: Information Technology Reports To: IT Manager Job Summary: Responsible for the configuration, maintenance, and security of the hotel’s network infrastructure to ensure seamless connectivity and performance. Key Responsibilities: Install, configure, and manage switches, routers, firewalls,…
Job Title: CCTV Operator Department: Security Reports To: Security Manager Job Summary: Monitors surveillance systems to detect suspicious activity, ensuring safety and aiding in investigations when necessary. Key Responsibilities: Operate and monitor all CCTV systems. Maintain logs of monitored activity.…
Job Title: Security Guard Department: Security Reports To: Security Supervisor / Security Manager Job Summary: Ensures safety and security of hotel guests, staff, and property through vigilant patrol, monitoring, and guest interaction. Key Responsibilities: Conduct patrols of hotel premises. Monitor…
Job Title: Security Supervisor Department: Security Reports To: Security Manager Job Summary: Supervises day to day security operations, ensuring that guards and other team members follow protocols, maintain vigilance, and secure all hotel premises. Key Responsibilities: Assign and monitor duties…
Job Title: Swimming Coach Department: Recreation / Spa & Wellness Reports To: Recreation Manager / Fitness Manager Job Summary: The Swimming Coach is responsible for providing swimming instruction to guests of various skill levels, developing training programs, and helping individuals…
Job Title: Gym Trainer / Fitness Instructor Department: Spa & Wellness / Recreation Reports To: Spa or Recreation Manager Job Summary: Guides guests in fitness routines, ensures safe gym use, and helps guests meet wellness goals. Key Responsibilities: Conduct fitness…
Job Title: AV Technician Department: Events / IT / Banquets Reports To: Banquet Manager / IT Manager Job Summary: Manages the setup, operation, and maintenance of audio visual equipment for meetings, events, and conferences. Key Responsibilities: Install and operate projectors,…
Job Title: Setup Crew Department: Banquets / Events Reports To: Banquet Manager / Event Planner Job Summary: Responsible for the physical setup and breakdown of banquet/event spaces, including tables, chairs, staging, and other equipment, ensuring readiness as per event requirements.…
Job Title: Spa Therapist / Masseuse Department: Spa & Wellness Reports To: Spa Manager Job Summary: Provides spa treatments such as massages, facials, and body therapies while ensuring guest relaxation and wellness. Key Responsibilities: Perform massage and spa treatments as…
Job Title: Event Planner Department: Sales & Marketing / Events Reports To: Sales & Marketing Manager / Banquet Manager / General Manager Supervises: Event Coordinators (if applicable) Job Summary: The Event Planner is responsible for organizing and coordinating all aspects…
Job Title: Driver Department: Transport / Travel Desk / Administration Reports To: Travel Desk Executive / Admin Manager / Front Office Manager Supervises: None Job Summary: The Driver is responsible for transporting guests, staff, and official hotel items safely and…
Job Title: Travel Desk Executive Department: Front Office / Concierge / Guest Services Reports To: Front Office Manager / Duty Manager Supervises: None Job Summary: The Travel Desk Executive is responsible for assisting guests with travel arrangements, including airport transfers,…
Job Title: Door Attendant (Doorman) Department: Front Office / Guest Services Reports To: Front Office Manager Supervises: None Job Summary: The Door Attendant is responsible for greeting guests upon arrival and departure, opening doors, assisting with luggage, and providing information…
Job Title: Linen Room Attendant Department: Housekeeping Reports To: Linen Room Supervisor / Executive Housekeeper Supervises: None Job Summary: The Linen Room Attendant is responsible for managing and distributing clean linen and uniforms, collecting soiled items, and maintaining records of…
Job Title: Public Area Attendant Department: Housekeeping Reports To: Housekeeping Supervisor / Executive Housekeeper Supervises: None Job Summary: The Public Area Attendant is responsible for maintaining the cleanliness, hygiene, and appearance of all public areas in the hotel, including lobbies,…
Job Title: Housekeeping Staff / Room Attendant Department: Housekeeping Reports To: Housekeeping Supervisor / Executive Housekeeper Supervises: None Job Summary: The Housekeeping Staff or Room Attendant is responsible for ensuring guest rooms, bathrooms, and public areas are clean, tidy, and…
Job Title: Housekeeping Assistant Department: Housekeeping Reports To: Housekeeping Supervisor / Executive Housekeeper Supervises: None Job Summary: The Housekeeping Assistant is responsible for maintaining cleanliness, hygiene, and orderliness of guest rooms, public areas, and service areas in accordance with the…
Job Title: Storekeeper Department: Stores / Procurement Reports To: Purchase Manager / Accounts Manager Supervises: Store Assistants (if any) Job Summary: The Storekeeper is responsible for managing and maintaining inventory levels of all hotel supplies, ensuring that goods are properly…
Job Title: Cashier Department: Finance & Front Office Reports To: Accounts Manager / Front Office Manager Supervises: None Job Summary: The Cashier is responsible for handling all cash and credit transactions at the front office or designated outlets, ensuring accurate…
Job Title: Accounts Executive Department: Finance & Accounts Reports To: Accounts Manager / Financial Controller Supervises: None Job Summary: The Accounts Executive supports the finance department by maintaining financial records, handling day to day accounting operations, processing invoices and payments,…
Job Title: Digital Marketing Executive Department: Sales & Marketing Reports To: Sales & Marketing Manager / Digital Marketing Manager Supervises: None Job Summary: The Digital Marketing Executive is responsible for planning, implementing, and managing the hotel's online marketing efforts to…
Job Title: Sales Executive Department: Sales & Marketing Reports To: Sales & Marketing Manager Supervises: None Job Summary: The Sales Executive is responsible for generating business for the hotel by identifying potential clients, building relationships, promoting services, and achieving sales…
Job Title: Housekeeping Executive Department: Housekeeping Reports To: Executive Housekeeper / Housekeeping Manager Supervises: Room Attendants, Public Area Attendants, Linen Staff Job Summary: The Housekeeping Executive supports the Executive Housekeeper in managing daily housekeeping operations, ensuring cleanliness, hygiene, and presentation…
Job Title: Guest Relation Executive (GRE) Department: Front Office / Guest Services Reports To: Front Office Manager / Guest Relations Manager Supervises: None (individual contributor role) Job Summary: The Guest Relation Executive is responsible for delivering exceptional guest service by…
Job Title: Front Desk Executive / Receptionist Department: Front Office Reports To: Front Office Manager / Assistant Front Office Manager Job Summary: The Front Desk Executive (Receptionist) is the face of the hotel, responsible for delivering a warm welcome and…
Job Title: Commis Chef (Commis I / Commis II / Commis III) Department: Food & Beverage / Kitchen Reports To: Chef de Partie / Sous Chef / Executive Chef Job Summary: Commis Chefs support the kitchen brigade in preparing and…
Job Title: Chef de Partie (CDP) Department: Food & Beverage / Kitchen Reports To: Sous Chef / Executive Chef Supervises: Commis Chefs, Kitchen Helpers (within section) Job Summary: A Chef de Partie is responsible for running a specific section of…
Job Title: Sous Chef Department: Food & Beverage / Kitchen Reports To: Executive Chef Supervises: Chef de Partie, Commis Chefs, Kitchen Assistants Job Summary: The Sous Chef is the second in command in the kitchen, responsible for supporting the Executive…
Job Title: Executive Chef Department: Food & Beverage / Kitchen Reports To: General Manager / F&B Director Supervises: Sous Chefs, Chef de Partie, Commis Chefs, Kitchen Stewards Job Summary: The Executive Chef is the head of the hotel’s kitchen operations,…
Job Title: Housekeeping Supervisor Department: Housekeeping Reports To: Executive Housekeeper / Assistant Housekeeper Supervises: Room Attendants, Public Area Attendants, Housekeeping Assistants Job Summary: The Housekeeping Supervisor ensures that guest rooms, public areas, and back of house areas meet hotel standards…