Monitoring daily communications and answering any queries. Daily Briefing with front office assistant for a smooth operational work. Preparing statutory accounts. Ensuring payments, amounts and records are correct. Working with spreadsheets, sales and purchase ledgers and journals. Recording and filing…
SUPERVISE AND TRAIN FRONT DESK STAFF INCLUDING RECEPTIONISTS AND BELL SERVICES. MONITOR ROOM INVENTORY AND MANAGE OVERBOOKING OR ROOM CHANGES. RESOLVE GUEST COMPLAINTS AND HANDLE SPECIAL REQUESTS WITH PROFESSIONALISM AND COURTESY. MAINTAIN ACCURATE GUEST RECORDS AND ENSURE PROPER BILLING PROCEDURES.…
Monitoring daily communications and answering any queries. Daily Briefing with front office assistant for a smooth operational work. Preparing statutory accounts. Ensuring payments, amounts and records are correct. Working with spreadsheets, sales and purchase ledgers and journals. Recording and filing…
Duties & Responsibility: Welcome and greet guests in a warm and professional manner Assist guests with check in and check out procedures Provide information about hotel facilities, services, and local attractions Handle guest inquiries and requests, including room preferences and…