Handle patient queries via WhatsApp and emails. Assist patients with booking consultations, follow ups, and resolving concerns. Provide empathetic, accurate, and timely responses to patient inquiries. Work closely with the CRM team to ensure smooth patient journey management. Escalate complex…
• Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment. • Assisting patients in filling forms required by the Doctor for the first consultation, by explaining…
• Ensuring that every patient in the clinic is made to feel comfortable and cared for during their first visit and thereafter every appointment. • Assisting patients in filling forms required by the Doctor for the first consultation, by explaining…