Job Description

Key Responsibilities:

Handle incoming calls from patients or potential clients, resolving queries effectively and professionally Provide accurate information about services, appointment scheduling, treatment plans, and pricing Assist in coordinating appointments and follow-ups as per the patient's treatment schedule Maintain and update patient records and documentation accurately Collaborate with doctors, physiotherapists, and clinic staff to ensure a smooth and supportive patient experience Follow up with patients to ensure continuity of care and satisfaction Promote trust and retention through empathetic and informed service
Requirements:

Bachelor's degree in any field (Healthcare, Life Sciences, or Communication preferred) 1-3 years of experience in customer service, patient care, or front desk roles (healthcare experience is a plus) Excellent verbal and written communication skills Strong phone etiquette and active listening skills Compassionate, patient-focused approach Ability to multitask and use basic office software/tools
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance

Compensation Package:

Performance bonus

Work Location: In person

Speak with employer : 9819027079

Job Types: Full-time, Fresher

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance
Schedule:

Rotational shift
Supplemental Pay:

Performance bonus
Work Location: In person