1. General Responsibilities: Uphold the hotel's standards of guest service excellence. Greet guests, take orders, and serve food and beverages in a timely and professional manner. Manage tables efficiently, ensuring prompt service and minimizing wait times. Answer questions and make…
Cleaning and dusting guest rooms, including furniture, fixtures, and appliances. Making beds and changing linens. Replenishing towels, toiletries, and amenities. Vacuuming and mopping floors. Cleaning bathrooms, including sinks, toilets, showers, and mirrors. Restocking minibars and snack baskets. Emptying trash and…
Guest Arrival: Greet guests, assist with luggage upon arrival, and escort them to their rooms. Luggage Handling: Safely transport luggage to and from guest rooms and store it as needed. Information & Assistance: Provide information on hotel amenities, local attractions,…
Greeting and Directing Visitors:Warmly welcoming guests and directing them to the appropriate person or department. Answering Phones:Managing incoming calls, directing them to the correct recipient, and taking messages. Handling Inquiries:Providing basic information about the company, services, or location, and directing…