Job Description

1.

General Responsibilities:

Uphold the hotel's standards of guest service excellence. Greet guests, take orders, and serve food and beverages in a timely and professional manner. Manage tables efficiently, ensuring prompt service and minimizing wait times. Answer questions and make recommendations on menu items, specials, and drinks. Handle cash and credit transactions accurately, maintaining a secure and organized cash handling system. Maintain a clean and organized service area, including tables, chairs, and floors. Collaborate with bussers, bartenders, and kitchen staff to ensure seamless service. Anticipate and respond to guest's needs, resolving any concerns or issues promptly. Maintain knowledge of menu, ingredients, and preparation methods to answer guest questions. Participate in ongoing training and education to improve knowledge and skills. Perform other duties as assigned by the superior. Adhere to all company policies, procedures, and safety regulations.

Communication and Coordination:

Coordinate with other hotel departments to meet guests' needs and resolve issues. Relay messages and information accurately and promptly to guests and colleagues. Answer telephone calls and respond in a professional manner.
Job Type: Full-time

Pay: ?12,000.00 - ?14,000.00 per month

Benefits:

Food provided
Work Location: In person