Job Description

Greeting and Directing Visitors:

Warmly welcoming guests and directing them to the appropriate person or department.

Answering Phones:

Managing incoming calls, directing them to the correct recipient, and taking messages.

Handling Inquiries:

Providing basic information about the company, services, or location, and directing more complex inquiries to the relevant personnel.

Managing Check-ins and Check-outs:

Processing guest registration, providing necessary information, and handling payments at check-out.

Maintaining Reception Area:

Ensuring the reception area is clean, organized, and well-stocked with necessary supplies.

Addressing Guest Concerns:

Handling complaints and resolving issues promptly and professionally.
Administrative Tasks:

Scheduling Appointments:

Managing calendars and scheduling appointments for staff.

Managing Mail and Deliveries:

Receiving, sorting, and distributing mail and packages.

Data Entry and Filing:

Performing basic data entry tasks and maintaining organized files.

Assisting with Travel Arrangements:

May assist with booking travel arrangements for staff.

Maintaining Records:

Keeping accurate records of visitors, mail, and other relevant information.
Other Responsibilities:

Maintaining Security:

Following security procedures and controlling access to the office.

Providing Information:

Providing information to clients, visitors, and staff about company policies, procedures, and services.

Coordinating with Other Departments:

Working with other departments to ensure smooth operations and guest satisfaction.
Job Type: Full-time

Pay: ?12,000.00 - ?14,000.92 per month

Language:

Hindi (Required) English (Preferred)
Work Location: In person