Job Description

Guest Room Cleaning & Maintenance

Clean and service guest rooms as per hotel SOP (occupied & checkout rooms).

Replenish guest amenities and supplies daily.

Change linen as per standard; ensure proper bed-making.

Disinfect bathrooms, replace towels, and check functionality of fixtures.

Report Lost & Found items immediately to the Supervisor.

Clean corridors, passages, and staircases attached to rooms.

Handle guest requests politely and escalate if required.

Public Area Cleaning (if assigned)

Maintain cleanliness in lobby, reception, restaurants, washrooms, parking areas, and staff service zones.

Sweep, mop, dust, and sanitize assigned public areas as per schedule.

Follow waste disposal and segregation rules strictly.

Check and clean public restrooms frequently.

Operate lobby lighting as per sunrise/sunset schedule.

General Duties

Attend daily briefing with Supervisor.

Set up housekeeping trolley before starting duty.

Clean and maintain equipment, trolleys, and supplies after use.

Report damages, maintenance issues, or safety hazards immediately.

Follow grooming, hygiene, and uniform standards.

Maintain positive interaction with guests and colleagues.

Requirements

Prior housekeeping experience preferred (hotel/guest house/hospitality).

Basic knowledge of cleaning techniques, equipment, and supplies.

Ability to follow instructions and SOPs.

Physically fit to perform cleaning duties.

Good communication and guest service skills.

Willingness to work in shifts, weekends, and holidays.

Workplace Conduct

Maintain punctuality and attendance as per duty roster.

Use professional language and behavior at all times.

Smoking, alcohol, and use of mobile phones in guest areas strictly prohibited.

Adhere to hotel safety, security, and emergency procedures.

Benefits

Staff meals provided as per policy.

Uniform and laundry facility (if applicable).

Weekly off on rotation.

Training & development programs.

Performance appraisal and growth opportunities.

Job Type: Full-time

Pay: ₹10,000.00 - ₹12,000.00 per month

Benefits:

Food provided
Work Location: In person