Key ResponsibilitiesCustomer Relationship (CRE) Responsibilities: Handle incoming customer queries via email, social media, live chat, and other channels. Build and maintain strong relationships with customers to ensure high satisfaction and loyalty. Respond to customer complaints and issues promptly, ensuring effective…
Key Responsibilities Platform Management: Manage and maintain the company’s e commerce website(s) and marketplaces (e.g., Amazon, eBay, Shopify, Magento, WooCommerce, etc.) Sales & Performance Optimization: Analyze online sales data, KPIs, and customer behavior to identify opportunities for growth and conversion…
Manage and maintain executive schedules, including meetings, appointments, and travel arrangements. Screen and prioritize incoming emails, calls, and other communications. Prepare and edit correspondence, presentations, reports, and other documents. Coordinate internal and external meetings and events, including logistics and materials.…
Develop and implement effective sales strategies for the assigned area. Lead, motivate, and support a team of sales representatives to achieve individual and team targets. Monitor sales performance, analyze data, and prepare reports for senior management. Identify potential new markets,…
espond to customer queries via phone, email, chat, or in person promptly and professionally. Resolve product or service issues by clarifying customer complaints, determining the cause, and offering solutions. Maintain customer records by updating account information and tracking interactions. Provide…