Oversee daily workshop/service operations. Allocate tasks to technicians and monitor productivity. Ensure timely vehicle service, repair quality, and on time delivery. Handle customer queries and ensure high customer satisfaction. Maintain safety standards, tools, and equipment. Coordinate with Parts Department for…
Job Summary: The HR Assistant supports the daily operations of the Human Resources department by handling administrative tasks, assisting in recruitment, maintaining employee records, and ensuring smooth HR processes. The role requires attention to detail, strong communication skills, and the…
MBA in HR 0 1year of experience Ernakulam residents are preferred Job Types: Full time, Permanent Pay: ₹15,000.00 ₹20,000.00 per month Benefits: Health insurance Provident Fund Experience: total work: 1 year (Preferred) Work Location: In person
Job Summary: The Service Marketing Executive is responsible for planning and implementing marketing strategies to promote the company’s service offerings, enhance customer engagement, and drive service revenue growth. The role focuses on building strong customer relationships, coordinating service promotions, and…
Key Responsibilities:1. Customer Handling & Communication Greet customers promptly and courteously at the service reception. Understand customer complaints, requirements, and record details accurately. Prepare job cards with complete information, ensuring clarity on customer concerns. Explain estimates, repair details, and timelines…
Key Responsibilities:1. Workshop Operations Management Plan, organize, and supervise all workshop activities to ensure timely vehicle servicing and repairs. Allocate jobs to technicians based on skill level and workload. Monitor job progress and ensure adherence to repair standards and timelines.…
Handle inbound and outbound customer calls, emails, and chats in a professional manner. Provide accurate information regarding products, services, and company policies. Resolve customer complaints effectively, escalating issues when necessary. Maintain detailed records of customer interactions in the CRM system.…
Key Responsibilities Greet customers, understand their repair requirements, and record details accurately. Prepare repair/job estimates and explain the process, cost, and timeline to customers. Coordinate with insurance companies and surveyors for claim approvals and documentation. Open job cards and ensure…
Job Purpose: To efficiently manage the spare parts inventory, procurement, storage, and issuance, ensuring the availability of required parts to support smooth workshop and customer operations while minimizing excess stock and controlling costs. Key Responsibilities: Inventory Management: Monitor and maintain…