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Key Responsibilities: Monitor and audit inbound and outbound calls between sales executives and customers/prospects. Evaluate call quality based on defined parameters such…
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# Quality Analyst Corporate 1100 Corporate Office, Bangalore, Karnataka, India Department CORPORATE PHONE BANKING Job posted on Jan 09, 2026 Employee Type…
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To monitor and improve quality across various customer operations processes and customer touch points by means of regular and structured audit mechanism.…
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Call Center Executive Wok On Fire, Chinese & Pan Asian Cuisine Restaurant, Surat GJ, IN Jan 12, 2026
Job Title: Call Center Executive Shift Timing: 3:00 PM - 12:00 AM Role Overview We're looking for a customer first call center…
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Job ID: 2512 Location: Remote, US Job Family: Service and Support Job Type: Intern / Co Op Employment Type: Part Time About…
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To monitor and improve quality across various customer operations processes and customer touch points by means of regular and structured audit mechanism.…
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Answer incoming calls promptly and respond to patient and attendant inquiries in a polite and professional manner Schedule, reschedule, and cancel outpatient…
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At SKS Veterinary Hospital we are looking for an efficient call centre executive in 24*7 basis to handle inbound and outbound calls,…
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Job description: Job Roles & Responsibility: 1. Fixing appointments and enquiry visit conversion 2. Telephone etiquette with call quality adherence 3. First…
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Assist in managing US live transfer and lead generation campaigns Support inbound and outbound call traffic operations Coordinate with internal teams and…
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Position : Telesales Trainer & Quality Analyst, (Male Preferred) Industry : Hospitality (Resorts), FMCG (Grocery), EdTech/Assessment (DMIT) Experience : 3-6 years in…
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Job Title: Call Quality Auditor Location: Gurgaon (On site) Company: Saarathee CRM Pvt Ltd Employment Type: Full Time Role Summary: We're seeking…
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Job Title: Senior Quality Control Analyst - Insurance Domain Department: Quality & Compliance Location: Trivandrum Employment Type: Full Time Job Summary The…
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? Monitor and evaluate recorded and live customer service calls for quality and compliance ? Ensure agents follow company policies, scripts, and…
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Ready to shape the future of work? At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are…
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Preferred Qualifications: Graduate in any discipline. Minimum 2 year of experience as a QA in a sales process (preferably in a BPO…
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Ready to shape the future of work? At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are…
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Quality Auditor: We are looking for a detail oriented and analytical Quality Auditor to join our team. This role is critical in…
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Ready to shape the future of work? At Genpact, we don't just adapt to change--we drive it. AI and digital innovation are…
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Key Responsibilities Quality monitoring and evaluation: Systematically monitor and evaluate inbound and outbound calls from the tele calling team to assess adherence…
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