Key Responsibilities Handle inbound and outbound customer calls, emails, and chats. Respond to customer queries and resolve issues promptly. Maintain accurate records of customer interactions in CRM/software. Provide product/service information to customers. Escalate complex issues to the senior team or…
Key Responsibilities Collect, analyze, and manage data from various departments. Prepare daily, weekly, and monthly MIS reports. Maintain and update databases in Excel/ERP/CRM systems. Track business performance indicators (sales, operations, finance, etc.). Identify data discrepancies and ensure accuracy in reporting.…
Vendor Management: Researching, evaluating, and establishing strong relationships with potential and existing suppliers and vendors. Procurement & Negotiation: Obtaining quotes, negotiating favorable contracts and pricing, and issuing purchase orders for necessary goods and services. Order & Delivery: Tracking orders from…
Plan and assign tasks to team members Communicate: Facilitate communication between team members and act as a central point of contact Resolve conflicts: Identify and address issues that arise during the project Set goals: Ensure that the team is working…
Office Operations: Oversee daily office functions, manage inventory of supplies and equipment, and ensure the office is clean, safe, and presentable. Administrative Support: Provide administrative assistance to leadership and staff, including preparing reports, presentations, and handling correspondence. Scheduling & Coordination:…
Collecting and organizing data from various sources, performing data entry, and maintaining the completeness and accuracy of records. Developing and maintaining data management processes and procedures, and ensuring data accessibility. Analyzing data to identify trends and patterns, and creating reports…
Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding…
Document Management: Organize, categorize, update, and edit existing documents, ensuring accuracy, clarity, and proper version control. Content Creation: Create new documentation based on organizational and client needs, ensuring it is easily accessible and up to date. Process Improvement: Review and…
Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. Job Types: Full time,…
Answer customer questions via email and through our social media accounts Resolve customer complaints and issues Develop and implement customer service routines and processes for employees to follow Foster a customer centric culture in keeping with our brand image Collaborate…
Customer Support: Answer phone calls, emails, and chat messages to provide support and resolve issues. Product/Service Information: Provide detailed information about products, services, policies, and procedures. Problem Resolution: Listen to customer concerns and complaints, and find effective solutions to address…
Administrative Support: Answering phones, transferring calls, managing mail and packages, and greeting clients and visitors. Scheduling & Coordination: Arranging meetings, coordinating schedules, and managing calendars for individuals or departments. Document Management: Drafting, filing, and maintaining documents, reports, and electronic filing…
Operations & Supervision: Overseeing daily operations, supervising and mentoring team members, and ensuring efficient workflow and productivity. Administrative Support: Managing employee schedules, handling paperwork, and drafting reports and presentations. Communication & Coordination: Facilitating communication between departments and management, managing calendars,…
Drive process Improvements in the day to day work. Create and amend price quotes and proposals. Performing and solving incidences. Monitoring litigation. Job Type: Full time Pay: ₹18,000.00 ₹30,000.00 per month Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person
Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages…
Enhance overall customer experience by coordinating and following up with internal and external customers, tracking customer order history, and resolving concerns Assist in scheduling, analyzing, and updating project estimates Assist with sales forecasting, sales lead generation, sales proposals, and contract…
Customer care executives analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. They also analyze the communication cycle between their staff and customers using client relationship management software. Job Types: Full time,…
Overseeing and assessing customer service staff activities, and providing them with regular performance related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff in areas of customer service…
Effectively showcasing the product's features and benefits to potential customers. Customer Engagement: Interacting with customers, answering their questions, and building rapport to encourage interest in the product. Sales Support: Assisting with sales transactions, processing payments, and maintaining records of sales…