Answer customer questions via email and through our social media accounts
Resolve customer complaints and issues
Develop and implement customer service routines and processes for employees to follow
Foster a customer-centric culture in keeping with our brand image
Collaborate with our marketing department professionals to highlight positive customer experiences and grow the brand
Managing a team of customer service employees. Maintaining compliance with policies and procedures. Offering excellent customer service. Displaying extensive product knowledge. Overseeing the work of every employee in your team. Promoting the vision of the organization.
Job Types: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹32,168.35 per month
Work Location: In person
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