Responsible for promoting service offers and campaigns to existing car service customers to increase workshop business. Handles customer communication through calls, messages, and digital platforms. Coordinates with service advisors to plan and execute marketing activities. Tracks campaign response, customer feedback,…
The Valet Driver is responsible for safely receiving, parking, moving, and delivering customer vehicles while ensuring a courteous and professional experience that reflects the brand standards of the showroom. Greet customers politely and receive their vehicles at the showroom entrance.…
Monitor and control the workflow of vehicles in the workshop to ensure timely job completion. Coordinate between Service Advisors, Technicians, and Parts team for smooth operations. Prepare, open, and track Job Cards as per standard workshop procedures. Allocate work to…
Handle bank reconciliation statements and ensure timely closure of differences. Record and verify sales entries related to vehicle sales, accessories, and services. Process and post purchase entries including vendor invoices, expenses, and stock purchases. Monitor and reconcile customer receipts, finance…
Engage with walk in and referred customers, understand their requirements, and deliver a premium sales experience aligned with luxury brand standards. Explain vehicle features, specifications, variants, pricing, and customization options in a clear and persuasive manner. Conduct test drives and…
Greet customers as they arrive and guide them to the appropriate department (Service Advisor, Insurance, Bodyshop, etc.). Handle customer inquiries related to service bookings, delivery status, and workshop processes. Manage the front desk operations including calls, appointments, and walk in…
Key Responsibilities:1. Insurance Claim Handling Receive accident or damage vehicles and collect necessary information from customers. Register insurance claims with respective insurance companies. Prepare and submit estimation reports, photographs, and repair orders to insurers. Coordinate survey scheduling with insurance surveyors…
Key Responsibilities:1. Customer Interaction: · Greet customers professionally and ensure a positive first impression. · Listen carefully to customer complaints and record their service requirements accurately. · Explain repair, maintenance, and additional service options in simple terms. · Provide clear…
Banks Reconciliations & Bank Works GST Data Preparation Cash Maintenance Vouchers Preparation & cheques Preparation Sales Invoice Preparation. Purchase and Sales Inventory Entries Posted in Tally Debtors Statement (Outstanding) Daily Reconciliation Monthly expenditure statement prepared & MIS Reconciliation of Accounts…
Drive new vehicles between the stockyard, showroom, and service center. Deliver vehicles to customers’ homes or offices. Obtain customer signatures for vehicle handovers. Perform basic checks (fuel level, tire pressure, cleanliness) before and after each trip. Ensure vehicles are clean…
Key Responsibilities:Customer Service & Communication Greet customers and assess their vehicle damage needs. Schedule appointments and provide accurate estimates for repair. Communicate repair process, timelines, and updates to customers. Handle customer inquiries, concerns, and complaints professionally. Estimating & Insurance Coordination…
Call customers for periodic service reminders, vehicle service due alerts, and promotional campaigns. Follow up on service reminders, unsold estimates, and missed appointments. Handle incoming customer calls related to service bookings, queries, and complaints Book service appointments in the system…