Greet customers as they arrive and guide them to the appropriate department (Service Advisor, Insurance, Bodyshop, etc.). Handle customer inquiries related to service bookings, delivery status, and workshop processes. Manage the front desk operations including calls, appointments, and walk in…
Key Responsibilities:1. Insurance Claim Handling Receive accident or damage vehicles and collect necessary information from customers. Register insurance claims with respective insurance companies. Prepare and submit estimation reports, photographs, and repair orders to insurers. Coordinate survey scheduling with insurance surveyors…
Key Responsibilities:1. Customer Interaction: · Greet customers professionally and ensure a positive first impression. · Listen carefully to customer complaints and record their service requirements accurately. · Explain repair, maintenance, and additional service options in simple terms. · Provide clear…
Banks Reconciliations & Bank Works GST Data Preparation Cash Maintenance Vouchers Preparation & cheques Preparation Sales Invoice Preparation. Purchase and Sales Inventory Entries Posted in Tally Debtors Statement (Outstanding) Daily Reconciliation Monthly expenditure statement prepared & MIS Reconciliation of Accounts…
Drive new vehicles between the stockyard, showroom, and service center. Deliver vehicles to customers’ homes or offices. Obtain customer signatures for vehicle handovers. Perform basic checks (fuel level, tire pressure, cleanliness) before and after each trip. Ensure vehicles are clean…
Key Responsibilities:Customer Service & Communication Greet customers and assess their vehicle damage needs. Schedule appointments and provide accurate estimates for repair. Communicate repair process, timelines, and updates to customers. Handle customer inquiries, concerns, and complaints professionally. Estimating & Insurance Coordination…
Call customers for periodic service reminders, vehicle service due alerts, and promotional campaigns. Follow up on service reminders, unsold estimates, and missed appointments. Handle incoming customer calls related to service bookings, queries, and complaints Book service appointments in the system…