Job Description

Key Responsibilities:Customer Service & Communication

Greet customers and assess their vehicle damage needs. Schedule appointments and provide accurate estimates for repair. Communicate repair process, timelines, and updates to customers. Handle customer inquiries, concerns, and complaints professionally.

Estimating & Insurance Coordination

Prepare detailed repair estimates using estimating software. Work closely with insurance adjusters to obtain approvals. Ensure proper documentation of all estimates and approvals.

Repair Process Management

Open repair orders, coordinate vehicle drop-off, and monitor repair progress. Collaborate with technicians, parts department, and painters to ensure timely and quality repairs. Perform quality checks and final walkarounds before vehicle delivery.

Administrative Duties

Maintain accurate records of repair orders, parts, and labor. Process payments and handle billing to insurance companies or customers. Follow up on parts orders and ensure timely delivery.
Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

Cell phone reimbursement Health insurance
Work Location: In person