Job Description

Key Responsibilities:1. Insurance Claim Handling

Receive accident or damage vehicles and collect necessary information from customers. Register insurance claims with respective insurance companies. Prepare and submit

estimation reports

,

photographs

, and

repair orders

to insurers. Coordinate

survey scheduling

with insurance surveyors or assessors. Ensure timely approval for repair jobs from the insurance company.

2. Documentation & Administration

Prepare, verify, and maintain all insurance-related documentation. Maintain records of claims, approvals, pending cases, and payments. Follow up on claim settlements and ensure payment collection from insurance companies. Handle billing procedures for both the insurer and the customer (if partial claim).

3. Coordination & Communication

Coordinate between customers, the workshop's technical team, and insurance surveyors. Explain the claim process to customers and update them on claim status. Work closely with Bodyshop advisors and estimators to ensure accuracy in estimates. Maintain strong relationships with insurance representatives and surveyors.

4. Compliance & Reporting

Ensure all insurance claims adhere to company and insurance provider policies. Track claim turnaround times and report delays or issues to management. Submit daily/weekly/monthly claim status reports to the workshop manager.
Job Types: Full-time, Permanent

Pay: ₹23,000.00 - ₹32,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Paid sick time Provident Fund
Work Location: In person