Key Roles & ResponsibilitiesService Coordination Coordinating HP service calls received from customers or HP support portals. Assigning service requests to HP certified service engineers. Scheduling onsite and remote support visits based on priority and SLA. Customer & Client Support Acting…
We are looking for a dynamic IT Sales Business Development Manager (BDM) to drive revenue growth by acquiring new clients, building strong customer relationships, and expanding our IT services portfolio. The ideal candidate will have strong sales skills, deep understanding…
Job Summary: We are looking for a dedicated Technical Support Field Engineer to provide onsite IT support across various zones in Chennai for our GCC Government Project. The candidate will be responsible for troubleshooting, maintaining IT hardware, and coordinating with…
Prepare customer invoices for IT projects, AMC contracts, and service renewals. Maintain and update accounts receivable and payable in Tally/ERP system. Reconcile bank accounts, vendor ledgers, and client payments regularly. Coordinate with project, sales, and support teams for billing accuracy…
? Install, configure, and maintain IT infrastructure systems. ? Collaborate with project teams to ensure successful deployment of IT solutions. ? Perform system upgrades, patches, and backups as required. ? Document and report on technical issues. ? Knowledge on Asset…
Install, configure, and maintain IT infrastructure systems. ? Collaborate with project teams to ensure successful deployment of IT solutions. ? Perform system upgrades, patches, and backups as required. ? Document and report on technical issues. ? Knowledge on Asset Management.…
Diagnose and repair hardware issues on laptops, including screen replacements, motherboard repairs, keyboard replacements, battery issues, etc. Install, configure, and troubleshoot operating systems (Windows, macOS, Linux) and common software. Perform data backup and recovery, software installation, and virus removal. Upgrade…
Key Responsibilities Lead the planning, execution, and delivery of IT products and projects from inception to release. Collaborate with product managers, development teams, QA, and stakeholders to define delivery goals and success metrics. Ensure product releases are delivered on time,…
E mail configuration , Installation & Trouble shooting O365 Full Suite Operating System Installation & Configuration & Troubleshooting Win 10,11 Antivirus, MS Office, Mailing clients, and other software Installation, Configuration & FLT Configuration Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners,…
Receive and log incoming IT service calls, emails, and tickets into the helpdesk/ticketing system. ? Assess the nature and priority of the technical issue and assign the task to the appropriate field engineer or support team. ? Dispatch field engineers…
E mail configuration , Installation & Trouble shooting O365 Full Suite Operating System Installation & Configuration & Troubleshooting Win 10,11 Antivirus, MS Office, Mailing clients, and other software Installation, Configuration & FLT Configuration Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners,…
E mail configuration , Installation & Trouble shooting O365 Full Suite Operating System Installation & Configuration & Troubleshooting Win 10,11 Antivirus, MS Office, Mailing clients, and other software Installation, Configuration & FLT Configuration Hardware Troubleshooting: Desktops & Laptops, Printers, Scanners,…
Job Summary: The IT Service Call Coordinator is responsible for managing and triaging incoming IT service calls and requests. This role ensures that all technical support issues are logged, prioritized, and assigned to the appropriate IT personnel for resolution. The…
Job Summary: The IT Service Coordinator is responsible for managing and coordinating IT service requests, ensuring efficient communication between users and technical teams, and tracking service delivery to meet business needs. This role involves organizing IT support operations, monitoring incident…