Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top notch assistance to our valued customers, ensuring their inquiries…
b' Job Title: Trainer II Job Description The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation…
Job Title: Operations Manager I Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
b' Job Title: Sr. Manager, Operations Job Description Job Description Summary We are looking for a dynamic people leader who understands the bigger picture and can balance strategic vision and thought leadership with execution excellence. The incumbent will bring extraordinary…
b' Job Title: Job Posting Title Supervisor Planning & Scheduling Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future…
Monitor real time queue and highlight proactively if SL is impacted. Involve in client discussions proactively on RTA chat groups. Timely highlight leakages and utilization drops to service delivery teams. Setting up Reporting & MIS for New accounts. Managing a…
Job Title: Senior Manager, Physical Security Location: Bangalore, India Job Description: This role will encompass responsibility for managing physical security operations across South Region, including Bangalore, Vizag, Hyderabad and Chennai. Responsibilities: Security Strategy : Develop and implement comprehensive physical security…
Job Title: Operations Manager Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
We are looking for a professional with a robust engineering background and a comprehensive understanding of modern data stack. Should have experience level: 8 10 years You will be working as Manager, Global Analytics and reporting to Director, Global Analytics.…
Job Description Job Description We are seeking a dedicated Customer Support Advisor to join our dynamic team at Concentrix. As a Customer Support Advisor, you will be responsible for providing top notch assistance to our valued customers, ensuring their inquiries…
Job Title: Sr. Team Leader Operations Job Description The Sr Team Leader is responsible for the day to day supervision of a group of call center associates and serves as a mentor and coach to a group of Team Leaders.…
Job Title: Manager Quality Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Supervisor Quality Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Trainer II, Soft Skills Job Description Key Responsibilities: Evaluate agents on communication effectiveness (Voice and Non Voice) and implement corrective actions Evaluate Trainer/QA effectiveness and report to AM Evaluate effectiveness of T & D interventions Ensure that Process…
Job Title: Team Leader Operations Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Manager, Governance Risk & Compliance Job Description Location: Thane (WFO) (This IJP is open for Thane/Mumbai employees) This role will be focused on security operations\' delivery for assigned customer contact centers. Participate in establishing a program to deter,…
Job Title: Representative, Operations Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding…
Job Title: Associate, Real Time Management Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…
Job Title: Trainer II Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Wellness Manager Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Manager I, WFM Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Associate, Planning & Scheduling Job Description Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their…
Job Title: Advisor II, Transaction Processing ( Russian) Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their…
Job Title: Team Leader, Operations Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Experience Design Director Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe…
Job Title: Sr. Quality Evaluator Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Assistant Manager Project Management Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…
Job Title: Sr Delivery Manager Job Description Your Journey at Concentrix + Webhelp Starts Here: At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe…
Job Title: Associate, Real Time Management Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…
Job Title: Manager I, V&A Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Sr. Quality Evaluator Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Inside Sales Representative Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Manager I, Talent Acquisition Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…
Job Title: Team Leader Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Wellness Manager Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Supervisor Quality Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Trainer II Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Advisor II, Transaction Processing ( Portuguese) Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their…
Job Title: Associate, Real Time Management Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…
Job Title: Team Leader, Operations Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Manager Quality Job Description Location: IND Mumbai Malad West Paradigm Towers Mindspace Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to…
Job Title: Recruiter I Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Sr. Team Leader Process Excellence Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business…
Job Title: Sr. Representative, Planning & Scheduling Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business…
Job Title: Specialist, Global Analytic Insights Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…
Job Title: Communications Trainer II Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Team Leader, Operations Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Sr. Advisor I, Transaction Processing Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business…
Job Title: Technical Sales Specialist Job Description Technical Sales Specialist generates new business and ensures growth of existing accounts for assigned client/territory, with moderate complexity. Assesses potential application of moderately complex products or services and offers solutions that meet moderate…
Job Title: Representative, Operations Job Description The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service…
Job Title: Trainer II V&A Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Sr. Manager, Operations Job Description Location: Gurgaon, India The Role We are looking for a leader to head telecom business for a premium global customer. The incumbent will bring extraordinary focus and expertise in designing, implementing and scaling…
Job Title: Quality Analyst Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Trainer || Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Job Title: Associate, WFM Dialer Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Communications Trainer I Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Sr. Representative, Real Time Management Job Description ...This IJP is open only for location employees... ... Ensure your personal Email Address is updated in workday to get your application processed ... Process Information : MATRIX Work Force Management…
Job Title: Sr. Supervisor Training Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Team Leader Operations Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.…
Job Title: Operations Manager I Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Team Leader Job Description The Team Leader, Operations is responsible for the day to day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability. ROLE…
Job Title: Associate, Accounts Receivable Job Description Responsibilities include the below among other adhoc requests: Ensuring the monthly revenue accruals get processed timely and accurately by the cut off through the system or manually (if needed) and generating/dispatching of sales…
Hello Folks,???? #Concentrix is hiring Operations Team Lead role with 1+ years\' experience as a lead for Mumbai Location. Location: Chandivali, Mumbai Required Skill: Good communication, BPO Inbound experience, BFSI and Collections preferred. foundit
Job Title: Sr. Representative, Real Time Management Job Description ***This IJP is open only for Bangalore location employees*** ***Ensure your personal Email Address is updated in workday to get your application processed*** Process Information : MATRIX Work Force Management (WFM)…
Job Title: Operations Manager I Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Sr. Representative, Real Time Management Job Description ***This IJP is open only for Bangalore location employees*** ***Ensure your personal Email Address is updated in workday to get your application processed*** Process Information : MATRIX Work Force Management (WFM)…
Job Title: Operations Manager I Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations…
Responsibilities: Lead data driven recommendations and insights to support strategic projects across Central Operations Lead cross functional teams in specific initiatives recognizes dependencies between teams drive and clarify ownership of those dependencies Understand the business, track operational performance, provide insights…
We are hiring for Tech support Executives at Concentrix Bangalore ! Work Location: Concentrix, Millennium Towers, Whitefield, Bangalore Experience: 1 to 4 Years Mode of Interview : Walk in Walk in / Interview location Details: 1. Concentrix Office 1st Floor,…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Essential Functions/Core Responsibilities Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements Effectively coach direct reports on their performance on a…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Job Title: Sr. Advisor I, Technical Support Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business…
Job Title: Customer Service I Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems…
Job Title: Representative, Human Resources Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay…
Job Title: Supervisor, Quality Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Work Type: Remote (Hybrid Working Model) Location: Mumbai or Pune Job Description We are looking to hire an experienced Consultant, Global Analytics with SQL & ETL development experience to help us keep growing through real time, data driven insights and…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
1] Investigate review fraud or detect suspicious behavior. 2] Plan the Investigation. 3] Review Records. 4] Analyze Evidence. 5] Conducting investigations into fraud or abuse committed by clients 6] Reviewing and researching evidence/documents to analyze the overall fact pattern of…
Key Responsibilities Facilitate full day sessions across levels on a variety of strategic topics, both Face to face & Virtual Should achieve the set facilitation hours and desired feedback scores Conduct learning need analysis, and recommend learning solutions Play a…
Key Responsibilities: Define, standardize and monitor quality parameters including both non critical & critical parameters (End User, Business critical, & Compliance) and thereafter make recommendations for ongoing improvements in the process. Ensure the team meets the assigned audit targets and…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Role and Key Responsibilities: Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. Regularly impart effective coaching to team members, enabling…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Essential Functions/Core Responsibilities . Coordinate and work with users, clients, equipment vendors, and network carriers on call repairs, installation, testing, ordering and provisioning of voice network services . Analyze voice network failures, isolate and repair or re route voice network…
Contract Role Work Type: Remote Opportunity (Work at Home) Anywhere from India can apply. Responsibilities Designing and developing Machine Learning use cases using appropriate ML Algorithms and Tools Transform Business Requirements to working real life applications with Machine Learning modules…
Job Title: Advisor I, Customer Service Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Job Title: Advisor II, Customer Service Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non…
Job Title: Advisor I, Customer Service Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Job Title: Advisor II, Customer Service Job Description The Advisor II, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non…
Role and Key Responsibilities: Responsible for the day to day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements. Regularly impart effective coaching to team members, enabling…
Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and stay ahead of the competition and customer expectations.…
Job Title: Analyst, Planning & Scheduling Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…
Job Title: Sr. Team Leader, Operations Job Description Concentrix is a technology enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future proof their business and…