Responsibilities: Resolving customer complaints & queries brought to your attention under a specific timeline through calls. Should be comfortable with both Inbound and Outbound voice process. Communicate with customers to understand their requirements and need. Possessing excellent product knowledge to…
We are Sekyo India's No.1 Kids Smart Watch brand committed to delivering innovative products and exceptional customer experiences. We're looking for a performance driven Digital Marketing Manager to lead and scale our online presence, drive customer acquisition, and optimize our…
Handle inbound and outbound customer inquiries via phone, email, and chat in a professional and timely manner. Assist customers with product information, pricing, order processing, and issue resolution. Provide support and guidance to customers regarding product features, usage, and troubleshooting.…
• Diagnosis and Troubleshooting: Identify issues in smart watches, including hardware and software malfunctions. • Repair and Maintenance: Perform repairs on smart watches, such as replacing screens, batteries, and internal components, and updating software. • Quality Control: Ensure all repairs…