Resolving customer complaints & queries brought to your attention under a specific timeline through calls.
Should be comfortable with both - Inbound and Outbound voice process.
Communicate with customers to understand their requirements and need.
Possessing excellent product knowledge to enhance customer support.
Should be able to handle objections.
Requirements:
A Graduate degree in any field.
A minimum of 2-3 years' experience in inbound/outbound voice process.
Excellent interpersonal and written and oral communication skills.
Must be fluent & soft spoken in Hindi & English language.
Should have Computer skills, MS Office.
Female Candidate
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
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