Monitoring and Evaluation:Reviewing telesales calls (live or recorded) to assess agent performance against established quality guidelines and metrics. Skills and Qualifications: Communication Skills:Excellent verbal and written communication skills for providing feedback, coaching, and reporting. Analytical Skills:Ability to analyze data, identify…
Guest Check in and Check out:Verifying reservations, processing payments, issuing room keys, and ensuring a smooth and efficient arrival and departure process. Reservation Management:Managing room bookings, cancellations, and modifications while maintaining accurate records. Guest Services:Providing information about hotel amenities, local…
Key Responsibilities: Supervise and coordinate the activities of waitstaff, hosts, and bussers in the dining area. Ensure smooth service during breakfast, lunch, and dinner shifts. Welcome guests, take orders (when needed), and ensure timely service. Check table settings, cleanliness, and…
Key Responsibilities: Greet and welcome guests warmly upon arrival. Assist guests with check in and check out procedures. Provide information about hotel services, facilities, and nearby attractions. Ensure guest requests and needs are fulfilled promptly and professionally. Handle guest complaints…
Job Summary: We are looking for a Telesales Executive to promote and sell our products/services over the phone. You will engage with potential and existing customers, explain product details, answer queries, and close sales while achieving set targets. Key Responsibilities:…
Financial Management & Reporting Assist in the preparation of monthly, quarterly, and annual financial reports. Monitor daily revenue and expense transactions. Support in the preparation of Profit & Loss statements, balance sheets, and cash flow reports. Ensure accurate journal entries…
Profit & Loss, Balance Sheet, Cash Flow Statement. Generating MIS reports for management review. Supporting financial decision making with accurate reporting. Processing supplier/vendor invoices. Ensuring timely payments for goods and services (e.g., food suppliers, laundry, maintenance). Reconciling supplier statements and…
Maintaining cleanliness: This includes cleaning common areas, such as the pantry, restrooms, and office spaces, as well as dusting furniture and fixtures. Preparing refreshments: Making and serving tea, coffee, and other drinks to staff and visitors. Managing mail and deliveries:…
Key Responsibilities: Responding to Guest Requests: Addressing maintenance issues reported by guests promptly and efficiently. Preventive Maintenance: Conducting regular inspections, cleaning, and maintenance of equipment and systems to prevent breakdowns. Troubleshooting and Repair: Diagnosing and repairing problems with plumbing, electrical,…
Key Responsibilities: Maintaining Financial Records:This involves accurately recording and updating financial data in accounting software, including invoices, receipts, and other financial documents. Processing Transactions:Handling various financial transactions, such as processing payments, managing accounts payable and receivable, and recording journal entries.…
Recruitment and Hiring: Assisting with job postings, screening resumes, and scheduling interviews. May be involved in the initial stages of candidate selection. Onboarding and Employee Relations: Guiding new employees through orientation and providing necessary information about benefits and policies. Supporting…
Responsibilities: Financial Reporting: Assist in preparing financial statements, reports, and other financial documentation. Bookkeeping: Maintain accurate records of financial transactions, including purchase orders, invoices, and payment orders. Tax Compliance: Support the preparation of tax returns and ensure compliance with tax…
Qualifications Minimum of 1 2 years of experience in income auditing or a similar role, preferably in the hospitality industry Strong analytical and problem solving skills with a keen eye for detail Advanced proficiency in Microsoft Excel and other financial…
Data Entry: Accurately input financial data into accounting software and systems. Reconciliation: Assist with reconciling bank statements, accounts payable, and accounts receivable. Financial Reporting: Help prepare basic financial reports and statements. Bookkeeping: Perform basic bookkeeping tasks, such as maintaining financial…
*MBA Finance and HR will be preferable. *Ready learn all the responsibilities. *Handling Recruiter come Finance is must. Key Responsibilities: Sourcing and Screening:Identifying potential candidates through various channels like online job boards, social media, and professional networks; reviewing resumes and…
Supervising and Training Staff: Assigning duties to kitchen stewards. Training new employees and ensuring they follow established protocols. Evaluating employee performance and providing feedback. Maintaining Cleanliness and Hygiene: Ensuring all kitchen areas, equipment, and utensils are clean and sanitized according…
Basic Excell knowledge Strong Interpersonal skill and communication Rotational off Taking and Confirming Reservations: Handling reservation requests through various channels (phone, email, online) and sending confirmation details to customers. Managing Bookings: Processing changes, cancellations, and modifications to existing reservations. Providing…
Key Responsibilities: Customer Service:Greet visitors and customers in a friendly and professional manner, providing excellent customer service and assistance. Communication:Manage phone calls, emails, and other inquiries, directing them to the appropriate personnel. Administrative Tasks:Perform various administrative duties such as data…
Key Responsibilities of a Security Supervisor: Personnel Management:Supervising and training security officers and staff, ensuring proper staffing levels, and managing performance. Security Operations:Overseeing access control, surveillance systems, and emergency response procedures. Policy and Procedure Implementation:Ensuring compliance with company security policies…