Manage and drive the renewal process for existing customer contracts Build and maintain strong relationships with customers to ensure high retention and satisfaction Identify and address customer needs and concerns Collaborate with sales, customer service, and finance teams to streamline…
Job Description A Sales Manager in the automotive sector is responsible for overseeing the sales team, managing client relationships, and driving overall sales performance. This role involves setting sales targets, monitoring sales performance, and providing training and support to the…
Job Description A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.…
A Guest Relation Executive in a service company is responsible for ensuring guests have a positive and memorable experience by acting as a primary point of contact, addressing their needs, and resolving any issues. Key duties include welcoming guests, assisting…
Customer interaction: Greet customers, listen to their vehicle issues, and record service needs accurately. Coordination: Act as the link between customers and technicians, coordinating work and parts needed for repairs. Estimates and billing: Explain repair estimates, costs, and timelines to…
Job Summary: As a Customer Relationship Executive (CRE) in the automobile industry, you will be responsible for establishing and maintaining positive relationships with customers, ensuring their needs are met, and promoting brand loyalty. You will serve as a bridge between…
Responsibilities Manage service department employees, including technicians, service advisors, and support staff, to ensure efficient and effective operations Ensure customer satisfaction throughout the service experience, from appointment scheduling and vehicle drop off to final vehicle delivery, by maintaining open communication…
Establish and maintain positive relationships with existing customers. Provide prompt, efficient, and satisfactory responses to customer inquiries. Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments. Analyse customer data to identify patterns and insights;…
Customer Interaction: Greet customers, assess their vehicle repair needs, and provide detailed explanations of the repair process Estimates: Create detailed repair estimates, including labor and parts costs, and communicate these to customers and insurance adjusters as needed Insurance Coordination: Work…
Sells and delivers a minimum number of vehicles per month. Writes complete sales orders and processes paperwork in accordance with dealership policies. Utilizes dealership sales control and follow up systems. Attends product and sales training courses as requested by sales…