A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.
Job Brief
Providing customer service and guidance on repair processes.
Coordinating with technicians and customers to facilitate vehicle repairs.
Managing scheduling, quotes, and billing for body shop services.
Responsibilities
Communicating effectively with customers about repair needs and status updates.
Preparing accurate cost estimates for body work and repairs.
Scheduling appointments and managing repair timelines.
Ensuring customer satisfaction through follow-up after completion of services.
Keeping records of repair orders, invoices, and customer interactions.
Requirements and Skills
Experience in customer service, preferably in an automotive setting.
Knowledge of body shop operations and vehicle repair processes.
Strong communication and organizational skills.
Ability to work efficiently in a fast-paced environment.
Proficiency in relevant software for scheduling and billing.
Job Types: Full-time, Permanent
Pay: ?14,000.00 - ?25,000.00 per month
Work Location: In person
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