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Key Responsibilities: Desktop Support: Provide Level 2 support for desktops, laptops, printers, and mobile devices (Windows, macOS, iOS, Android). Perform installation, configuration, and maintenance of OS, software, and hardware components. Troubleshoot and resolve technical issues. Manage user profiles, permissions, and…
Technical Support: Provide first level technical support to end users, addressing hardware and software issues, and escalating complex problems as needed. Candidate must posses knowledge in Outlook configuration, O365 installation. Hardware Maintenance: Assist in the installation, assembly, and disassembly of…
Vacancy Notification from Allied Digital Services Ltd. Urgent Requirement for Customer Service Executive at Kolkata (Female) Qualification: Graduate Experience: 5+ Years in IT Service / Coordination Location: Kolkata Interested candidate can send their updated CV to partha.roy@allieddigital.net Job Responsibilities 1.…
Qualification: BE / B Tech or Graduate with minimum 3 years of IT Diploma Experience: 2 5 Years. Key Responsibilities: Technical Support: Provide first and second level support for Mac hardware and software issues. Diagnose and resolve issues related to…
Vacancy Notification from Allied Digital Services Ltd. Urgent Requirement for IT Tech / Team Lead at Kolkata (Male / Female) Qualification: Graduate Experience: 7+ Years in IT Service & minimum 3+ years in Team / Tech Lead Position Location: Kolkata…
Vacancy Notification from Allied Digital Services Ltd. Urgent Requirement for Project Manager at Kolkata (Male / Female) Qualification: Graduate with ITIL Certification Experience: 10+ Years in IT Service & a minimum of 5+ years in Team / Tech Lead Position…
Vacancy Notification: @Allied Digital Services Ltd., Kolkata Position: Assistant Business Development Manager (Male/Female) Experience: 2 3 years (Mandatory experience in IT Service Sales within the Enterprise sector) Qualification: MBA in Sales Location: Kolkata CTC: As per the Industry Standard. Interested…
1. Advanced Troubleshooting & Incident Analysis Perform in depth analysis of network security incidents (e.g., DDoS, firewall breach attempts, malware communication). Investigate alerts escalated by L1 support. Analyze traffic patterns, logs, and system behavior for potential threats. Use packet analysis…
Job Title Helpdesk Executive Responsibilities: • Communicate effectively in Hindi and Punjabi with clients and field staff. • Respond to and resolve tickets within SLA timelines, adhering to the escalation matrix. • Supervise field maintenance activities, ensuring timely implementation of…