Provide first-level technical support to end-users, addressing hardware and software issues, and escalating complex problems as needed. Candidate must posses knowledge in Outlook configuration, O365 installation.
Hardware Maintenance:
Assist in the installation, assembly, and disassembly of computer components, and troubleshoot hardware malfunctions in desktops, laptops, and peripherals.
Network Support:
Help with the installation, configuration, and basic maintenance of network infrastructure, including routers, switches, and cabling.
Software Installation & Updates:
Participate in installing and updating software on workstations and gain exposure to operating system installations.
Documentation:
Create and maintain records of hardware and network configurations, troubleshooting steps, and resolutions.
Job Types: Full-time, Permanent, Fresher
Pay: ?180,000.00 - ?192,000.00 per year
Benefits:
Health insurance
Leave encashment
Life insurance
Paid sick time
Paid time off
Work Location: In person
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