Liaise with senior marketing and other managers to understand promotion goals Take a part in the development of promotional and marketing policies Develop promotions including deals to encourage target market purchases Organise and strategise to ensure promotions reach consumers in…
Customer interaction: Respond to customer inquiries via phone, email, or chat, and provide accurate information about products and services. Issue resolution: Professionally resolve customer complaints and technical problems, often by troubleshooting or escalating complex issues to the appropriate department. Order…
Guide and inspire the team to meet objectives and foster a positive, productive work environment. Goal setting and planning: Establish clear team goals aligned with the company's objectives and develop strategies and timelines to achieve them. Task delegation: Assign tasks…
Document Preparation & Verification: Create and verify necessary export and import documents such as invoices, packing lists, bills of lading, and certificates of origin. Compliance: Ensure all documentation adheres to international shipping regulations, customs requirements, and trade agreements. Record Management:…
Conduct regular physical and functional tests to ensure products meet quality and safety standards. Data Analysis & Reporting: Collect and analyze quality control data, document outcomes, and create reports for management, according to Expertia AI. Issue Resolution: Identify quality issues,…
Responsibilities: Independently handling entire projects division & Team and reporting to MD of Company Daily Progress Monitoring of Projects in Execution Co ordination between Client, Management, Execution Team, Vendors and Procurement Team. Resource Planning and Efficient use of Material and…
Lead Generation: Finding potential customers through methods like cold calling, referrals, or following up on leads from the marketing department. Customer Engagement: Contacting both new and existing clients to understand their needs and offer tailored products or services. Product Knowledge…
Build expert, dynamic knowledge of the company’s products and services Conduct research with available resources to satisfy customer inquiries Engage with customers in an inviting, friendly, and professional manner to deliver exceptional experiences and nurture lasting relationships Respond quickly, professionally,…
Office Management: Overseeing cleanliness, organization, and managing office supplies and inventory. Communication: Handling phone calls, managing email correspondence, and relaying messages effectively. Scheduling: Managing calendars, coordinating meetings and appointments for executives, and preparing agendas. Record Keeping: Organizing, maintaining, and updating…
Event Coordination: Assisting in the planning, setup, and execution of promotional events, such as product launches, press conferences, and community outreach programs. Material Distribution: Overseeing the creation, inventory, and timely distribution of promotional materials like flyers, brochures, and advertisements. Marketing…
Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding…
Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding…
Create and adhere to a timeline for planning events. Liaise with clients to gauge their needs. Work with staff to accomplish tasks. Contact vendors for outsourced services. Receive phone calls and respond to emails from clients. Find a suitable venue…
Handle inbound and outbound calls: Answer customer calls and make calls to provide information, follow up on issues, or promote products and services. Provide information and support: Answer customer questions about products, services, and company policies, offering solutions and guidance.…
Scheduling & Coordination: Managing calendars, scheduling appointments, coordinating meetings, conferences, and travel arrangements for employees and executives. Communication: Handling incoming and outgoing correspondence, including emails, phone calls, letters, and memos. Document Management: Organizing, maintaining, and updating filing systems, databases, and…
Operating machinery, vehicles, and equipment, along with conducting basic maintenance and repairs. Site Preparation and Cleanup: Clearing and preparing construction or factory sites, digging ditches, leveling earth, and maintaining general housekeeping standards. Material Handling: Loading, unloading, and distributing materials and…
Answering customers’ questions by phone, email, web chat or face to face Selling products or services and taking payments Monitoring overall customer satisfaction levels Tracking orders and giving refunds Updating company databases with information from each customer interaction Passing particular…
Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding…