Answering customers' questions by phone, email, web chat or face-to-face Selling products or services and taking payments Monitoring overall customer satisfaction levels Tracking orders and giving refunds Updating company databases with information from each customer interaction Passing particular complaints on to their manager Collaborating with the sales department to develop methods for handling issues Working on short-term projects to offer customised support for new products
Job Types: Full-time, Permanent, Fresher
Pay: ₹18,000.00 - ₹25,000.00 per month
Experience:
total work: 1 year (Preferred)
Work Location: In person
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