Job Description Handling backend ATM operations (international client). Preparing work orders. Need to coordinate with the technician who visits the site and branch. Check the data sent by the technician. After screening , need to inform if there are any…
Job Description Handling backend ATM operations (international client). Preparing work orders. Need to coordinate with the technician who visits the site and branch. Check the data sent by the technician. After screening , need to inform if there are any…
JOB DESCRIPTION GENERAL FUNCTION: · Handles Commercial customer interactions (email, telephone, etc.), providing outstanding customer service. · By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Commercial…
Customer Service Representative Handle customer interactions via voice (inbound/outbound calls). Resolve issues and respond to customer inquiries within defined service levels. Follow process workflows, SOPs, and quality standards to ensure compliance and efficiency. Escalate unresolved issues to appropriate internal teams…
Job Description Handling backend ATM operations (international client). Preparing work orders. Need to coordinate with the technician who visits the site and branch. Check the data sent by the technician. After screening , need to inform if there are any…
Key Responsibilities: Handle customer interactions via voice (inbound/outbound calls) and non voice channels (email, chat, data entry, ticketing systems). Accurately process transactions, resolve issues, and respond to customer inquiries within defined service levels. Follow process workflows, SOPs, and quality standards…
Job Description Handling backend ATM operations (international client). Preparing work orders. Need to coordinate with the technician who visits the site and branch. Check the data sent by the technician. After screening , need to inform if there are any…
Key Responsibilities: ATM Application Management. Responsible for monitoring the Transactions of the ATM machine. Troubleshoot software related problem of ATM machine. Research & analysis of incident. Addition, Deletion & Update of ATM machines and card Configuration. Coordinate with developer team…
Account Executive Offshore Service Key Responsibilities: Manage and record daily financial transactions including accounts payable and receivable Coordinate with offshore teams to ensure timely and accurate delivery of services Communicate with clients via email, phone, or virtual meetings to understand…
Job Description: Working for First level Maintenance for ATM Dispatch the First Level Maintenance calls to the concerned Field Engineers(Custodians) to make machine operational. Taking follow ups on pending calls & closures. Handling all kinds of queries (Customer/Bank), escalation calls…
Job Title: Office Boy – Night Shift Location: SANTACRUZ, MUMBAI Shift Timings: (Night Shift) Employment Type: Full Time Key Responsibilities: Clean and sanitize office areas including desks, meeting rooms, pantry, and common areas. Perform routine checks to ensure the office…
Key Responsibilities: ATM Application Management. Responsible for monitoring the Transactions of the ATM machine. Troubleshoot software related problem of ATM machine. Research & analysis of incident. Addition, Deletion & Update of ATM machines and card Configuration. Coordinate with developer team…
Working in ATM Monitoring (247) Dispatch the FLM and SLM calls to the concern FLM (Executive) for make machine operational. Incident Management Taking follow ups on pending calls & call closure. Handling all kinds of query (customer/Flm), escalation calls etc.…
Role: Customer Success Location: Thane Experience: 2 to 4 Years Qualification: Bachelor’s degree in business, IT, or a related field Roles & Responsibilities: Prepare and share monthly and quarterly reports for transactions, performance, and compliance Work with data from different…
Role: Customer Success Location: Thane Experience: 2 to 4 Years Qualification: Bachelor’s degree in business, IT, or a related field Roles & Responsibilities: Prepare and share monthly and quarterly reports for transactions, performance, and compliance Work with data from different…