Effectively communicate delinquent balances with internal and external customers. (Exceptional English language skills vocal/written is a MUST - needs to be precise and clearly understandable.)
Resolve customer disputes concerning billing and order entry errors.
Research accounts prepare documentation to support account adjustments to correct billing errors.
Contact customers for payment of past due amounts.
Monitor accounts daily - review and keep collection notes up to date.
Work with cash applier to ensure the accurate and timely posting of payments.
Submit credit and rebills as needed.
Analyze requests for increased limits on existing accounts.
Complete month end reserve review process and submit as needed.
Identify uncollectible accounts for write off/ 3rd party placement and submit to manager for approval.
Document communication with customers in ERP notes
Other duties as assigned.
Skills and Requirements:
Excellent English oral and written communication skills with the ability to present information effectively and efficiently.
Strong attention to detail, problem solving skills, and customer service skills.
Bachelor's degree in finance, or accounting.
Night Shift
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.