Working for First level Maintenance for ATM
Dispatch the First Level Maintenance calls to the concerned Field Engineers(Custodians) to make machine operational.
Taking follow-ups on pending calls & closures.
Handling all kinds of queries (Customer/Bank), escalation calls etc.
To co-ordinate with customers & develop good relations with them.
Coordinating E-mails on time to customer and as well as seniors.
There will be coordination with the banks team and field team
Eligibility :
Freshers and Experienced
Skills required:-
Basic knowledge of MS Office
Effective communication
Shift:
Day shift
Job Types: Full-time, Permanent
Pay: ₹13,000.00 - ₹20,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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