Job Description

MANAGER- LEARNING & DEVELOPMENT (JOB NUMBER: TRA001367)



Job Title:

Date:

May 2022


Department:

Learning & Development

Location:

BNP Paribas GSO, CP2 Chennai


Business Line / Function:

Functions

Reports to: (Direct)

Head - HR, BNPPGSO
Head of Learning & Development, India


Grade: (if applicable)

(Functional)


Number of Direct Reports:

1

Directorship / Registration:

Nil


Is Associated Person (AP)*

No

AP Supervisor*

No

• For GM, GB, ALMT, FIC, WM, Legal and Risk

In Asia Pacific, BNP Paribas is one of the best-positioned international financial institutions with an uninterrupted presence since 1860. Currently with over 18,000 employees* and a presence in 13 markets, BNP Paribas provides corporates, institutional and private investors with product and service solutions tailored to their specific needs. It offers a wide range of financial services covering corporate & institutional banking, wealth management, asset management, insurance, as well as retail banking and consumer financing through strategic partnerships.

Worldwide, BNP Paribas has a presence in 68 markets with more than 193,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which serves two client franchises: corporate clients and institutional investors. Asia Pacific is a key strategic region for BNP Paribas and it continues to develop its franchise in the region.

• excluding partnerships

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.



Position Purpose


This role will be responsible for the development and co-ordination of the organization’s Learning and Development (L&D) strategy. The key duties will include the source and design of appropriate training and development initiatives necessary to meet current and future business objectives for the Business Plan. The candidate will embed a learning and development approach to support the evolution of the business-lines through an efficient and effective service. This approach will adopt best practices and utilize internal and external networks.


Responsibilities


Direct Responsibilities
The candidate will be responsible for the following outcomes (including but not limited to):

• Working with business leaders and managers to identify training needs.

• Launch and execute the Training Need Analysis

• Assess current learning and development arrangements and influence development activities within the business-lines to compliment the learning and development strategy of the organization.

• Support the learning and development vision ensuring alignment.

• Support the leadership development, and change management agenda of the organization, specifically promoting new ways.

• Design and deliver development interventions as appropriate.

• Management and reporting of the training budget.

• Provide regular management information regarding learning and development that fully informs the activities carried out within the business-lines.

• Work in partnership with the L&D Team to effectively deliver, cost efficient training and learning initiatives to maximize employee potential.

• Responsible for the design and the roll out of the line managers training program and the reporting of completion

• Responsible for the follow-up in partnership with the compliance team for completion of the mandatory compliance trainings

• Responsible for ensuring that 75% of our employees complete 7 hours of training linked with the Training Need Analysis process

• Work on customized training program with the business according to business requirement (change management programs, operations trainings, project management trainings etc…)

• Work on the communication of the programs internally and externally

• Talent management: Co-partner with the HRBP on the launch, the identification, the communication towards Talents

The candidate's performance will be measured against the principal accountabilities indicated in this section. The list above is not exhaustive, and additional measures may be included as appropriate. Dimensions The key dimensions to this role include:

• Responding to the constant demand for learning input to the business-lines in the areas of managing performance and developing individual careers.

• Build a strong relationship with stakeholders at all levels to facilitate the Learning and Development agenda for the business.
• Liaise with external training providers building positive working relationships at all levels.
• Manage, formulate and develop the delivery of a comprehensive training program for all staff.
• Ensure the maximization of training budgets.

• Evaluation of L&D solutions (including external benchmarking).

• Formulate training evaluation methodologies post training interventions.
• Aid and motivate business-lines to evaluate Return on Investment in terms of productivity and quality gain.
• Facilitate change and transformation of behavior in individual employees; post a behavioral training intervention.

• Develop own knowledge and competence

• Stay current on L&D initiatives.
• Maintain competence in using in-house systems.

• Facilitation skills

• Inclination and ability to stand-up and deliver / facilitate a training program.

As the role develops, other duties may be included from time to time; the management of the organization will determine these duties.




Technical & Behavioral Competencies

• Planning & Organizing:

• Planning own activities, on a daily, weekly monthly and annual basis.
• Meet the L&D Team and organization’s deadlines on various activities.
• Plan and agree timeframes for completion of tasks with other team members.

• Decision-Making

• Makes decisions in relation to their own particular field of activity. Consults where appropriate in the case of overlapping responsibilities. Uses sound professional judgment when making decisions.
• Makes decisions independently and the VP – L&D may review work for accuracy and adequacy of professional judgment as necessary.

• Relationship Building

• Partner with internal clients to pro-actively identify, develop and implement learning solutions that support business growth and strategy.
• Build relationships across all levels within the business-line to facilitate learning and evaluation of training.
• Build and manage relationships with external training providers and identify alternate methods of training methodology.
  

Specific Qualifications (if required)


Any graduate / post-graduation with relevant work-experience and skills. Experience in facilitation and training delivery.


Skills Referential


Behavioural Skills: (Please select up to 4 skills)


Adaptability


Decision Making


Organizational skills


Choose an item.


Transversal Skills: (Please select up to 5 skills)


Ability to manage / facilitate a meeting, seminar, committee, training…


Ability to develop and leverage networks


Choose an item.


Choose an item.


Choose an item.


Education Level:

Bachelor Degree or equivalent (3 years)


Experience Level:

At least 7 years


Other/Specific Qualifications (if required)


Knowledge, Skills & Experience Presence, commitment, and a passion about people and their development are critical to the success of this role. The candidate must have a strong sense of professionalism and the ability to work with a wide range of people. In order to achieve the above, the successful candidate must have a combination of the following skills and experience: 1. Atleast 8 years of experience in the field of L&D holding various positions within the function. 2. Demonstrable experience contributing to a learning and development vision and strategy. 3. A pragmatic and change management mind set which focuses on delivery and produces tangible/intangible results, along with developing leadership competencies are desirable. 4. Strong presentation, facilitation, and communication skills. 5. Credibility, flexibility, adaptability and proactivity are essential. 6. Ability to produce Management Reports documenting performance and financial information.

Primary Location

: IN-MH-Mumbai

Job Type

: Standard / Permanent

Job

: HUMAN RESOURCES
Education Level: Bachelor Degree or equivalent (>= 3 years)
Experience Level: At least 7 years

Schedule

: Full-time