Job Description

Company Description

Grand Mercure Bengaluru at Gopalan Mall managed by Accor is located near the heart of Bengaluru with close proximity to major techparks and key commercial & residential bubbles 212 Modern & Lavish rooms including 29 one and two bedroom suites with private terrace 10 elegant meeting spaces including a quaint alfresco and open terrace that can cater from 20 - 400 guests.

Features an all-day dining restaurant, cafe & alfresco, a fitness
centre, spa, swimming pool, an entertainment zone, library
lounge, art gallery and business centre

• Responsible for the proper operation and maintenance of all machinery, equipment and engineering facilities of hotel and also ensure that there is no breakdown of the engineering systems.
• At regular intervals, inspect the working condition of equipment and engineering systems and ensure that all standards are maintained.
• Monitor and record utility consumption and assist the Chief Engineer to maintain efficiency.
• Assist the Chief Engineer to direct and coordinate the overall activities of the Engineering Department.
• Conform and adhere to the policies & procedures and rules & regulations as laid down by hotel in order to achieve the highest levels of guest service.
• Assist the Chief Engineer to identify the major facilities and equipment requirements for the department and the property.
• Ensure correct maintenance of all equipment in conjunction with the other user departments & stay abreast with the technological advances in surveillance & safety of equipment.
• Establish and maintain seamless co-ordination & co-operation with all departments of hotel to ensure maximum cooperation, productivity, morale and guest service.
• Provide effective support to the team to enable them to deliver effective and efficient services.
• Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Motivate and develop staff to ensure smooth functioning of the department.
• Ensure that the team is trained in all safety provisions.

Qualifications

B.Tech / M.Tech or any other equivalent qualification

Additional Information

Minimum of 08 - 09 years of Experience

GRAND MERCURE