GlowTouch is a Global Business Process Outsourcing (BPO) organization that puts people first.
Job Title: Inbound Customer Service Agent Location: Mangalore Shifts: Rotational Shift including night shifts Employment Type: Full Time About Us: unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic,…
Job Title: Operations Manager – Customer Support Location: Mangalore Job Type: Full time Shift: Rotational About Us UnifyCX is a rapidly growing global Business Process Outsourcing company with operations in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the…
Job Description Provide frontline customer support Operate in a 24/7 environment, handling inbound inquiries Via chat and email. Key Responsibilities: Customer Interaction: Handle all incoming questions, troubleshoot issues, and provide product guidance. Retention: Attempt to retain customers who may be…
Title of the Position: Technical Delivery Engineer – 2nd Line – Data Platform Designation: Senior Engineer Work Location: Mangalore (Work from Office) No. of positions: 02 Client from: UK Business Unit: Application Development Shifts: UK shift Who We Are: unifyCX…
Title of the Position: Technical Delivery Engineer – 2nd Line – Data Platform Designation: Senior Engineer Work Location: Mangalore (Work from Office) No. of positions: 02 Client from: UK Business Unit: Application Development Shifts: UK shift Who We Are: unifyCX…
Title of the Position: Technical Delivery Engineer – 2nd Line Connectivity Designation: Senior Engineer Work Location: Mangalore (Work from Office) No. of positions: 01 Client from: UK Business Unit: Application Development Shifts: UK shift Who We Are: unifyCX is an…
Job Description: Documentation ProcessRole: Documentation Process Back office Designation: Graduate Engineering Trainee Work Location: Mangalore Shift: 9 hours per day, with shift changes every month. (Should be open for rotational shifts) About Us: unifyCX (www.unifycx.com)is a transformative AI platform that…
Required Qualifications: Education: BE, BCA, BSc Computers, B.Com with computers Skills: + Strong multitasking skills. + Excellent typing skills + Good Hindi speaking skill + Basic understanding on legal concepts is an advantage. + Knowledge of keyboard shortcuts and efficient…
Chargeback Management: Review and respond to chargeback claims in a timely and accurate manner, compiling required documentation and evidence to dispute unauthorized claims where applicable. Monitor chargeback trends, escalate high risk cases, and identify potential fraud patterns to help reduce…
UnifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In…
UnifyCX is looking for an extraordinary Customer Service Representative to join our motivated and ambitious team. What Will You Do We are seeking an empathetic and tech savvy Customer Service Representative to provide exceptional support to customers. In this role,…
Job Preview: Technical Support Engineer Role : Technical Support Engineer Designation : Graduate Engineering Trainee Work Location: Mangalore, work from office Shift: 9 hours per day evening shifts, with shift changes every month. (nearly 5 shifts) About Us unifyCX (www.unifycx.com)…
Job Description: Technical Support Engineer Role: Technical Support Engineer Designation: Graduate Engineering Trainee Work Location: Mangalore, work from ofice Shift: 9 hours per day, with shift changes every month. About Us unifyCX (www.unifycx.com) is an emerging Global Business Process Outsourcing…
Admin Agent: App Store and Play Store Review Management (only when required): Monitor and respond to customer reviews on the Apple App Store and Google Play Store, ensuring responses are accurate, professional, and aligned with our brand’s tone. Flag critical…
Job Title: Social Media Handler (Back Office) Location: Mangalore, KA, 575015 UnifyCX is a technology driven company that specializes in guiding clients through digital transformation to enhance customer connections and brand loyalty. With over 20 years of experience, we provide…
Unify CX is looking for an extraordinary Team Manager to join our motivated and ambitious team. Role: Call Center Supervisor Work Location/Setup: Philippines | On Site Shift Schedule: 5 day work week | Shifting Schedule | Graveyard What Will You…
Unify CX is looking for an extraordinary Talent Acquisition Specialist to join our motivated and ambitious team. What Will You Do As the Talent Acquisition Specialist, you will be responsible for sourcing and hiring quality talent to meet the company's…
Job Title: Sr. Data Analyst Location: Remote Department: Data & Analytics Who you are:Bachelor's degree in a relevant field such as computer science, mathematics, statistics, or a related discipline. A master's degree is a plus. 5+ years of experience in…
Unify CX is looking for an extraordinary Company Nurse to join our motivated and ambitious team. Role: Company Nurse Work Location/Setup: Philippines | On Site Shift Schedule: 5 day work week | Shifting Schedule | Graveyard What Will You Do…