PT Ecological Service Pvt Ltd

We are seeking a motivated and detail oriented Junior Service Coordinator to support our environmental services team. The role involves coordinating day to day service activities, assisting with scheduling, maintaining documentation, and ensuring smooth communication between clients, field teams, and…

Key Performance Indicators (KPIs): Customer Satisfaction Score (CSAT) First Time Resolution (FTR) Rate Service Turnaround Time (TAT) Complaint Recurrence Rate Team Productivity & Utilization Cost per Service Call Key Skills Required: Strong leadership and team management skills Excellent problem solving…