Handle guest queries, complaints, and requests professionally. Ensure the hotel, rooms, and common areas are clean and presentable. Coordinate with housekeeping, maintenance and other departments for smooth operations. Maintain accurate guest records, payments, and billing. Greet guests warmly and assist…
Manage and supervise daily IT operations to ensure uninterrupted system performance across all departments. Maintain and support core hotel systems including PMS, POS, CRM, IPTV, Key Card System, and Accounting Software. Ensure reliable performance of the hotel’s network infrastructure, Wi…
Support Commis II, Commis I, and CDPs in daily kitchen operations. Follow recipes and instructions for basic cooking. Ensure mise en place (prep work) is ready for service. Maintain cleanliness and order in the assigned section. Ensure proper storage and…
Ensure consistency in taste, portion, and presentation of all dishes. Support the development of new menus and seasonal dishes. Control wastage, portion sizes, and ensure cost effective cooking. Take ownership of a kitchen section (e.g., grill, pastry, garde manger). Supervise…
Strong leadership and supervisory skills. Excellent communication & interpersonal skills. In depth knowledge of fine dining etiquette, wines, and beverages. Ability to multitask and handle pressure during peak service. Pleasant personality with professional grooming. Welcome guests and ensure exceptional dining…
Good communication skills Excellent grooming and professional etiquette. Guest first attitude with patience and courtesy. Ability to multitask and work under pressure. Basic knowledge of wines, cocktails, and fine dining etiquette (for specialty restaurants) Greet and seat guests in a…
Prepare, examine, and analyze financial reports, statements, and records to ensure accuracy and compliance with statutory regulations. Manage hotel accounts, budgets, and cash flow, ensuring effective financial planning and control. Oversee audits, taxation, and statutory compliance related to hospitality industry…