Diagnose hardware problems in laptops and desktops Repair or replace faulty components. Assemble and disassemble laptop/desktop systems Troubleshoot Laptop/Desktop issues. Replace damaged laptop parts. Maintain tools and equipment used in hardware servicing Perform routine hardware maintenance and cleaning Test systems…
Coordinate daily service operations for HP, Lenovo, Acer, and project related calls, including call assignment, scheduling. Track open calls, parts requests, pending cases, and ensure timely call closure with proper CCR uploading and escalation handling. Handle customer case calls, provide…
Key Responsibilities Help in delivering spare parts to customers or branches. Receive spare parts from the courier team and update basic records. Assist in packing and moving laptops/desktops for delivery. Do photocopying, scanning, printing, and simple office paperwork. Take clear…
We are an authorized service provider with 12 branches across Kerala, delivering professional service and support for global brands including HP, Lenovo, Acer, Dell, and Asus. Our team is dedicated to providing high quality, customer focused technical and administrative solutions.…
Oversee warranty and out of warranty service operations, ensuring compliance with brand specific policies . Coordinate daily call allocation for Acer, HP, and Lenovo, ensuring timely and quality service delivery. Provide technical support to engineers for fault diagnosis, escalation handling,…
We are looking for a passionate and target driven Front Desk Coordinator to join our team. The role involves promoting and selling new and refurbished laptops, as well as providing excellent customer service to clients seeking laptop repairs and services.…
Responsible for overall service operations management at the branch, ensuring effective coordination, scheduling, and execution of all service calls related to Acer and HP brands. Manages both warranty and out of warranty (OOW) service processes, ensuring adherence to brand specific…
Support the branch manager in scheduling and allocation of service calls for HP and Lenovo engineers. Track open calls, updates, and closures, ensuring proper documentation and timely communication to relevant teams. Coordinate with field engineers to ensure timely updates and…
We are looking for a passionate and target driven Front Desk Coordinator to join our team. The role involves promoting and selling new and refurbished laptops, as well as providing excellent customer service to clients seeking laptop repairs and services.…
Coordinate inbound and outbound logistics of IT hardware (laptops, desktops, printers, parts). Track shipments and deliveries to ensure timely arrival and dispatch of items. Maintain accurate inventory of stock, spare parts, and returned/repaired items. Liaise with service teams to ensure…
We are looking for a proactive and result driven Sales Coordinator to join our team. The role involves closing leads based on assigned targets, coordinating with customers, and supporting the sales process to maximize revenue. Key Responsibilities: Follow up on…
Job description: We are an authorized service provider for laptops and desktops, with 12 branches across Kerala. We are currently offering three months on the job training for freshers who have completed courses in Hardware, Networking, or Electronics. Job Type:…
We are looking for a proactive and result driven Sales Coordinator to join our team. The role involves closing leads based on assigned targets, coordinating with customers, and supporting the sales process to maximize revenue. Key Responsibilities: Follow up on…
Duties: Manage day to day service operations, including logging service requests and assigning them to engineers. Maintain accurate records of service calls and prepare regular reports for management. Prepare and submit service performance reports on a daily, weekly, and monthly…
Job Description: Install, configure, and support desktops, laptops, printers, and peripherals. Troubleshoot hardware issues (PC components, printers, MFDs). Set up and maintain network and local printers, including driver installation and IP configuration. Perform printer repairs and replace consumables. Conduct preventive…
Duties Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop, laptop, and printer systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently, including printer malfunctions and network printing problems.…
Duties : Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop and laptop systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently. Maintain detailed and accurate service records and…
Duties: Duties Address customer concerns with professionalism and provide prompt, effective technical support. Install, configure, and maintain desktop, laptop, and printer systems to ensure optimal performance. Diagnose and resolve hardware and software issues efficiently, including printer malfunctions and network printing…